FAQs


What is FedEx EuroOneTM?
FedEx EuroOneTM is an express transportation network connecting the EuroOneTM network based in Charles de Gaulle, France to the AsiaOneTM network based in Guangzhou, China. The network provides customers with fast, reliable and time-definite transportation.

What Cities Are Served?
Please access our Get Rates and Transit Time online application to verify if your destination city is within our EuroOne coverage.

What Services Are Available?
For information on service availability, please refer to International Services.

What are the customs information that I need to know?
FedEx no longer applies a limit on customs value for regular international shipments. A limit may still apply depending on the destination and commodity. Please call our Customer Service Team for more information.

How Do I Get More Information?
If you would like more information on FedEx EuroOneTM, please contact our Customer Service Team and we will be happy to send you more information.