File a Claim
You can file a FedEx Express claim by downloading the following claim form and instructions in PDF format. You will need the free Adobe Acrobat Reader. You have the option to mail, fax, or e-mail the form to your FedEx Customer Support Representative(s).
Contact FedEx By Phone
Toll Free: 800.11.22 (Panama Only)
Customer Service Hours:
8:30 am - 17:30 pm Monday - Friday
9:00 am - 13:00 pm Saturday