Printable Version Customer Service

To contact FedEx via E-mail, Write To FedEx.

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Customer Service

• Pick-up request
• Service and price information
• Package status and Proof of Delivery
• General inquiries and advice

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File a Claim

You can file a FedEx Express claim by downloading the following claim form and instructions in PDF format. You will need the free Adobe Acrobat Reader. You have the option to mail, fax, or e-mail the form to your FedEx Customer Support Representative(s).

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FedEx is represented in Peru by a nominated Service Contractor. For more information about the FedEx services available from Peru please contact:

Scharff International Courier
Tel: 511-5171600
Fax:511-575-1889