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2004 Press Releases
Provide Customers with More Convenient and Flexible Express Services
TAIPEI, May 17, 2003 - FedEx Express, the world's largest express transportation company, today announced that, effective from June 1, all inbound packages from Asia and Europe to the Greater Tainan and Kaohsiung areas will be delivered by noon with half-day service improvement. In addition, FedEx extends the call-in cut-off times for outbound shipments in the Greater Kaohsiung area by up to four hours, the company will extend the same-day flight call-in cut-off times in the Greater Kaohsiung area by up to four hours to as late as 5:30 p.m.
These service enhancements further demonstrate FedEx's dedication in providing customers with superior services and help customers in Southern Taiwan to strengthen their competitive edge in international business.
With FedEx's unparalleled global network, all inbound shipments from Asia and Europe to the Greater Tainan and Kaohisung will be delivered by noon. The new delivery schedule allows packages to arrive a half day earlier, compared with the previous schedule. Outbound packages from the Greater Kaohsiung areas enjoy up to 4 hours' cut-off time extension. Customers can simply call the FedEx customer service hotline prior to the cut-off times, all outbound packages will be loaded onto a same-day flight, allowing deliveries to major Asian cities the next day and deliveries to U.S. West Coast the next morning local time. Packages to European cities will also be delivered on the second day.
"At FedEx, we listen to customers and innovate to meet their needs. Through strategic planning and internal alignment, we are able to provide more flexible and convenient express transportation services for our customers in Taiwan," said Scott Williams, Managing Director of FedEx Taiwan. "FedEx is a provider of innovative business solutions, leveraging our network of networks and offers companies a strong competitive advantage with its total integrated logistics solutions. These service enhancements further consolidate FedEx's leading position in the industry and reiterate its commitment to the Taiwan market. "
For further details, customers can visit FedEx's website at www.fedex.com.tw, or call the FedEx customer service.
About FedEx Express
FedEx Express, a subsidiary of FedEx Corp., connects areas that generate 90% of the world's gross domestic product in one to three business days with door-to-door, customs-cleared services and a money-back guarantee. The company's unmatched air route authorities and infrastructure make it the world's largest express transportation company, providing fast, reliable and time-definite transportation of more than 3.1 million items to 215 countries each working day. FedEx Express employs approximately 138,000 employees and has more than 50,000 drop-off locations, 643 aircraft and approximately 43,000 vehicles in its integrated global network.
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