Service Disruption

Weather, natural disasters and other uncontrollable events can interrupt FedEx transportation flow and your supply chain – anytime, anywhere and with little warning. As interruptions occurs, we will update this page with the latest information on any Service Disruption to keep you informed.

Service Disruption due to street protests in Hong Kong

Despite the street protests in certain areas in Hong Kong, FedEx is currently experiencing minor service disruptions and will strive to provide the most consistent service possible.

Customers in affected areas listed below may experience service delay.

  • Mongkok: Junction of Nathan Road and Argyle Street
  • Admiralty & Central
  • Causeway Bay

The buildings listed below are not accessible; therefore, pick-up and delivery service will be suspended until further notice.

  • The Shanghai Commercial Bank (Mongkok)
  • Hong Kong Bank (Mongkok)
  • Citi Bank (Mongkok)

We are closely monitoring the situation to mitigate the impact of the street protests and will continue to provide the best possible service to our customers under the circumstances.

We regret any inconvenience caused. FedEx customers can check the status of their shipments at or by calling our Customer Service Team.