• Solutions for business

A variety of delivery options for all your needs

Fulfil your customer requirements at every step and enjoy a more personalised shipping experience with solutions such as confirmation of delivery, notifications and remote access to scanned delivery documents. Discover our full range of additional options below.

Get more choice with your delivery service

Choose how you want your packages to be delivered and enjoy greater flexibility over your shipments with our additional delivery services.

  • Services guide

Carry-In & Carry-Out

We carry packages up to 70kg in and out of a destination

Proof of delivery

We send a scan of the signed waybill to your email address

Cash on delivery

The addressee pays on delivery, with payment transferred to your bank account within 5 days of delivery

Hold at location

Your shipment is held at a FedEx Express branch for the addressee to pick up


Receive a call, SMS or email update on the status of your shipment

Delivery confirmation and returns

Get reassurance that your delivery has arrived safely and handle returns quickly and efficiently with our streamlined returns process.

  • Delivery confirmation and returns

Proof of receipt

We return confirmation documents to you within 4 business days from the time of delivery

Return Label

Recipient creates the return waybill at the same time as you create the main delivery waybill.

Your customers expect outstanding service, especially if you work in eCommerce. With a Domestic Return you can handle their returns quickly and conveniently by preparing and attaching a return label when creating the initial shipment. The shipment charge will only apply when the addressee sends back a product they have already purchased.

Return Pack

Enjoy the efficiency of a simultaneous delivery of original shipment and collection of return shipment.

Sometimes it is a swift exchange of products or documents that decides on the success of your business when, for example, your customer wants to replace their electronic device with a new one. Return Pack guarantees the delivery of your shipment only if the returned shipment is collected from the addressee. The return shipment will be sent back to you on the return waybill, that had been attached to the initial shipment.

Direct Signature

We confirm that the courier has completed the delivery by sending verified documents to your requested address.

This is a service tailored to your needs requiring the courier to deliver the shipment strictly in accordance with the instructions given by you and approved by FedEx. FedEx staff will verify the service has been completed correctly by the courier with verified documents sent to the address requested. This service guarantees your shipment is delivered exactly the way you wanted.

Get in touch with us

Speak to one of our experts to find the right delivery services for your business needs.

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