Contact Us

FedEx is committed to delivering quality service, especially when you need our assistance. Just e-mail, write or call us.

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Contact FedEx Online

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File a Claim

You can file a FedEx Express claim by downloading the following claim form and instructions in PDF format. You will need the free Adobe Acrobat Reader. You have the option to mail, fax, or e-mail the form to your FedEx Customer Support Representative(s).

Contact FedEx By Phone

FedEx is represented in Paraguay by a nominated Service Contractor. For more information about the FedEx services available from Paraguay please contact:

Asuncion Express Courier (AEX)
Telephone: 595.21.616.6100
Fax: 595.21.616.6133

Hours of operation:
Monday - Friday, 08:00 to 18:00h
Saturday, 08:00 to 12:00h