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Shipping Tools

FedEx Shipping Tools enable you to automate the shipping process. This makes shipping easier and will help you save significant time because:

  • There is no need to manually write Air Waybills or commercial invoices, both of which can be printed on plain A4 paper.
  • Re-typing of recurring, frequently used information such as addresses, commodities, etc, can be avoided through the use of databases.
  • Courier pick-up can be requested online, without calling customer service.
  • Administration and follow-up is made very easy through automated shipping and delivery email alerts.


FedEx offers a complete suite of easy to use free shipping tools, designed to meet your needs according to your preferences and shipping profile. If you prefer to work online on the internet, then FedEx Ship Manager® at fedex.com - our web-based shipping application is probably the tool for you. If you prefer to work offline, FedEx Ship Manager® Software is likely to meet all your needs. For high volume shippers looking for a networked, integrated solution, FedEx Ship Manager® Server will be the most suitable option.

All FedEx eShipping Tools offer the following common benefits:

  • Online address book: store and re-use addresses
  • Track packages
  • Schedule a courier pick-up
  • Get customized rate quotes
  • Create customized shipment reports
  • Multiple Piece Shipping: send multiple packages on the same Air Waybill
  • Group shipping: Send the same shipment type to a group of different people without re- entering the same information for each Air Waybill
  • Customized reports


FedEx Ship Manager® at fedex.com – If you prefer to work online on the internet then FedEx Ship Manager® at fedex.com - our web-based shipping application - is probably the tool for you.

FedEx Ship Manager® Software – If you prefer to work offline, FedEx Ship Manager ® Software is likely to meet all your needs.

FedEx Ship Manager®Server – If you are a high volume shipper looking for a networked, integrated solution, then FedEx Ship Manager® Server will be the most suitable option.

FedEx Web Services – FedEx Web Services is the next generation API for integrating software applications with FedEx Systems. From a business and product planning standpoint, FedEx Web Services is an ideal choice for integration. Essentially, they are a collection of programming technologies that allows users to build customized solutions for application integration.

Not sure which eShipping solution is right for you?
Contact your FedEx sales representative or Technology Support Center.


Tracking Tools

FedEx Tracking Tools enable you to find out the status of your shipments 24 hours a day, 7 days a week, without having to call FedEx customer service. This will help you save time and obtain an electronic proof of your shipment status, which you can forward as you wish. All of our shipping tools provide full tracking capabilities. In addition, specific tools are available to allow tracking through the internet and email.

Internet tracking – Internet Tracking allows you to query and obtain package status information via fedex.com for up to 30 shipments simultaneously. Detailed tracking results can be forwarded to up to three email addresses. Select "Track" on the FedEx homepage. You can track your packages at any time from any place in the world.

E-mail tracking – You can track the status of your shipments using the convenience of email. Just send an email to track@fedex.com from anywhere in the world to receive detailed tracking information on up to 30 Air Waybills with one request. Within minutes results are received and can be forwarded to as many parties as necessary.

FedEx Web Services – FedEx Web Services is the next generation API for integrating software applications with FedEx Systems. From a business and product planning standpoint, FedEx Web Services is an ideal choice for integration. Essentially, they are a collection of programming technologies that allows users to build customized solutions for application integration.

FedEx InSightSM – FedEx InSightSM is a new online shipment visibility application. Using your company's account number(s), InSight provides actionable status information about your shipments. It automatically tracks your incoming, outgoing and third party payer shipments (without a tracking number) and can immediately notify you via email of delivery, clearance delays and attempted delivery.



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