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eBusiness Tools

FedEx® AfterSales Support


Customer retention is significantly influenced by service levels experienced after the sale. FedEx provides solutions that dramatically improve your customers' after sales service experience.

FedEx can help with advice and practical services that enable you to offer after sales services in Europe and around the world, taking advantage of the global FedEx Network and expertise.

The FedEx suite of AfterSales support services includes:
  • Repair & Return - management of customer returns and defective items.
  • Box Swap - picking up one package at the same time as delivering another.
  • Green Logistics - ensuring compliance with increasingly strict environmental legislation at the end of a product's life.

More Information

Contact your FedEx Sales representative


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