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Help Guide
Shipping Tools


Check the status of your shipment with a few simple clicks

Use this free online tool to track your shipments virtually anywhere, anytime - even when you're away from the office. Any employee with Internet access and the 12-digit tracking number can find the status of a shipment.

On this page:
Features | Requirements | Getting Started | More Info

Features and Benefits

Simplify your shipment tracking process with these features:

  • Track by tracking number: Enter tracking numbers for up to 25 shipments at a time.
  • Summary Results: Find the status, destination, and date and time of delivery information. To get more details on any shipment, click on the underlined tracking number.
  • Date and Time: Find the time of delivery according to the time zone of the destination.
  • Detailed results for other tracking numbers: View detailed results of multiple shipments by clicking on Previous or Next, or by selecting a tracking number from the pull-down menu.
  • Comments: View additional shipment information such as holidays, business closures, absent recipients or if the shipment is being held at a FedEx location.


To use Track, you need no proprietary software or hardware. You only need:

  • A 12-digit Tracking Number
  • Internet access

Getting Started

If you have the tracking numbers, go to Track and start entering.

For More Information

Contact Customer Service if you have any questions, or if you require more information.

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