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Printable Version Customer Service


For online help, Write To FedEx.


Online Customer Service




  • Pick-up request
    Prepare a shipment and schedule a courier online with FedEx Ship Manager at fedex.com. Access FedEx Ship Manager at fedex.com by clicking on "Ship" at the top of the screen from any page on fedex.com. 

  • Service and price information
    From any page on fedex.com, click on "Rates" at the top of the screen to view the FedEx List Rates. You can consult our transit times and service availability online as well. 

  • Package status and Proof of Delivery 

    How do I track a package on fedex.com?
    From any page on fedex.com, click on "Tracking" at the top of the screen. At the main Tracking page, enter the tracking numbers from your shipping label receipt.

    How do I find a Proof of Delivery on fedex.com?
    From any page on fedex.com, click on "Tracking" at the top of the screen. At the main Tracking page, enter the tracking numbers from your shipping label receipt. Once the shipment is delivered, you can see who signed for it on the results page.
     

  • Open an Account
    Open a FedEx account online today and start taking advantage of all that FedEx offers. 



File a Claim

You can file a FedEx Express claim by downloading the following claim form and instructions in PDF format. You will need the free Adobe Acrobat Reader. You have the option to mail, fax, or e-mail the form to your FedEx Customer Support Representative(s).




Customer Service Phone Numbers 




If you have any further inquiries, please call Customer Service:

0200 252 252

If you can't access the toll free number call: +46 8 797 99 60

Customer Service Hours   Monday - Friday    8.00 - 18.00

Freight Hotline
For collections, information or to request a booking 
+46 8 797 99 60
Customer Invoicing Services
For questions related to your invoices
Federal Express Corporation
Fillal Sverige
Box 94
SE-190 45 Stockholm-Arlanda
Email: invhelp@fedex.com
 
Tel: 46-8-797-9960
Fax: 08-591-21325
Technology Support Center
For technical questions or issues related to FedEx Customer Automation products.
email: techsupport_emea@fedex.com
 020796272