FedEx® Returns Management Services

Manage your returns with FedEx for optimum flexibility, control and visibility

As cost pressures and customer expectations both increase, efficiently managing returns in regions far from your own becomes more important than ever. FedEx Returns puts you in control — driving down costs, improving customer service, and bringing efficiency and certainty to your business operations. Our offering becomes your returns management solution.

We work with you to determine the right return program options and optimal shipping modes.


What can FedEx Returns Management Services do for your business?

  • Tighten control, with end-to-end management of your returns.
  • Streamline processes: You’ve got a single point of contact for all your return service needs.
  • Improve visibility, with easily accessible, end-to-end shipment status updates all along the chain. FedEx® business tools let you track your shipments from the collection through to the distribution of the individual end customer shipments.
  • Automate – and thereby optimise – shipping decisions with automatic selection of optimal mode based on the requested delivery time and/or service level agreements with end customers.
  • Save time and effort on paper work, leveraging our expertise on customs clearance.

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