Announcements

Technical Resources / FedEx Web Services for Shipping

 Announcements
September 2013 – Production Secure Sockets Layer (SSL) Certificate Renewal

SSL Certificate Renewal for FedEx Production Integration

FedEx will renew the site certificate with VeriSign for gateway.fedex.com on September 14, 2013. If your current system’s configuration does not allow for the automatic acceptance of our new SSL Certificate, and you need a local copy of the FedEx production certificate. Please download the renewed certificate by clicking here or by typing the following URL into your browser: http://images.fedex.com/us/developer/downloads/prod_cert_9_2013.zip. You must install the new certificate on or before September 21, 2013, or your FedEx integrated application will not be able to make a secure connection with the FedEx web servers.

If you have any questions or need technical assistance, please contact the FedEx Help Desk at 1.877.339.2774 or send an email to websupport@fedex.com.
September 2011 –

Update to Production SSL Certificate


FedEx will be renewing the site certificate with VeriSign for gateway.fedex.com on Sept 17, 2011. Customers who need a local copy of the FedEx production certificate installed in their configuration can download the updated certificate by clicking here or by typing the following URL into their browser: http://images.fedex.com/us/developer/downloads/prod_cert.zip. Customers requiring a local copy must install the new certificate prior to Sept 17, 2011, or their FedEx production integration will not function. FedEx supplied API clients (e.g., ATOM) are not affected by these changes.

If you have any questions or need technical assistance, please contact the FedEx Help Desk at 1.877.339.2774 or send an email to websupport@fedex.com.
July 2011 –

FedEx Express will be introducing a new linear barcode with the FedEx Web Services July 2011 release (ship WSDL version 10). We are introducing the new FedEx 1D barcode to allow us to implement new services our customers need and want. This format also provides the capacity to include more details about each shipment which translates into improved service reliability. The new version of the FedEx linear barcode on shipping labels will be phased in with the new WSDL version starting in July 2011. There will be several changes to the barcode which include an expanded barcode from 32 to 34 characters as well as a change in the position of the tracking number in the barcode. These changes may or may not affect you. For additional information, go to https://fedex.p.delivery.net/m/p/fdx/bcc/main.asp.
June 2011 –

U.S. Postal Service Changes Affecting FedEx SmartPost® Customers by June 2013
 

The U.S. Postal Service® (USPS) has stated that its current package barcode format will be changed to a new Intelligent Mail® Package Barcode (IMpb) format that provides better end-to-end visibility and service performance. While the new format will have the same symbology as the current one, it will move from the limited intelligence to an enhanced intelligence that defines mail class, subclass and extra services within the barcode.

This change affects all FedEx SmartPost packages. We want to assure you that we have been planning for this change and are working on our IMpb solution. FedEx SmartPost is working directly with the USPS® to provide our customers with the needed time to prepare for this change.

We will continue to provide updates on the USPS IMpb final specifications and ensure that you receive a smooth and timely transition to the IMpb barcode. For further information, please review the IMpb Frequently Asked Questions document at fedex.com/us/smartpostguide/IMpb.html.

Please contact your account representative or email IMpb@fedex.com if you have additional questions or concerns.

USPS is a registered trademark of the United States Postal Service. © 2011 FedEx. All rights reserved.
June 2011 –

FedEx Ground Introduces New Hazardous Materials Shipping Policies
 

Effective August 1, 2011, FedEx Ground® mandates all hazardous materials shippers to use FedEx or non-FedEx electronic shipping solution to:

  • Validate accuracy of FedEx Ground hazardous materials shipment information before printing the paperwork.
  • Generate Shipper’s Hazardous Materials Certification forms (OP-950) and Hazardous Materials Paper forms (OP-900LL or OP-900 LG).
  • Electronically upload FedEx Ground hazardous material shipment information to FedEx systems at the time of pickup by ensuring a successful end-of-day close routine has been executed.
FedEx Ground initiated this mandate to enhance the safety and efficiency of processing, managing, and transporting hazardous materials shipments. The new requirement will not only eliminate data entry errors caused by paper manifest information being re-keyed into the system, but it will also enable FedEx to easily provide accurate information to emergency responders, in case of an incident.

Click here to learn more about the new FedEx Ground hazardous materials shipping policy changes and for guidance on how to comply with the new requirements.

For additional information, go to fedex.com/us/service-guide/our-services/options/index.html or contact the FedEx Dangerous Goods/Hazardous Materials Hotline at 1.800.GoFedEx 1 800.463.3339 (say “dangerous goods” or press “81”).

January 2011 -

Update for Shipping to Russia, South Africa, South Korea and Turkey

Effective Aug. 2, 2010, Russia, South Africa, South Korea and Turkey became FedEx postal code-supported countries. Shipments to these countries require a postal code as part of the shipping address to help minimize delays and route packages more efficiently to their destinations. This is a reminder that shippers now must enter a valid postal code or they will be unable to ship to these countries.

Contact your recipients for the postal code for shipments to these countries and update your shipping databases with the correct postal codes. To speed up your international shipping, enter the correct postal code for your package destination using the format noted below where N=number.

 

Country

Country Code

Optional Prefix

Postal Format

N = Numeric

Russia

RU

None

NNNNNN

South Africa

ZA

None

NNNN

South Korea

KR

None

NNNNNN

NNN-NNN

Turkey

TR

None

NNNNN


Thank you for choosing FedEx.

The FedEx Ship Manager Server Team

 

Please ensure that the appropriate team members (e.g., IT developers, application server administrators and website developers) are aware of the following update to the FedEx Web Services environment:

Gateway.fedex.com Secure Socket Layer (SSL) Certificate Renewal:

FedEx will be renewing the site certificate with VeriSign for gateway.fedex.com on Sept 18, 2010. Customers who need a local copy of the FedEx production certificate installed in their configuration can download the updated certificate by clicking here or by typing the following URL into their browser: http://images.fedex.com/us/developer/downloads/prod_cert.zip. Customers requiring a local copy must install the new certificate prior to Sept 18, 2010, or their FedEx production integration will not function. FedEx supplied API clients (e.g., ATOM) are not affected by these changes.

If you have any questions or need technical assistance, please contact the FedEx Help Desk at 1.877.339.2774 or send an email to websupport@fedex.com.

Thank you for choosing FedEx. We appreciate your business.

The FedEx Web Integration Solutions Team

 

August, 2010 - New Web Services Enhancements Released

The new release of FedEx Web Services includes a variety of new features to help you ship faster and easier. This release includes:

  • FedEx SmartPost enhancements
  • Hold at Location service expansion
  • New intra-country shipping options
  • Hazardous material shipping improvements

A variety of FedEx Express service expansions that provide greater flexibility with more delivery and pick up options.

Click here to read more about these and other new features in FedEx Web Services.

In addition to the release of FedEx Web Services, please be advised of the following important updates form FedEx.

Hazardous Materials Update:

Effective Oct. 1, the new U.S. Department of Transportation Emergency Response Requirements (49 CFR Part 172.201, Part 172.604) for hazard materials shipping will be enforced. This DOT mandate requires all shipping documentation for dangerous goods and hazardous materials shipments must include an emergency response information (ERI) provider, who provides 24-hour coverage in the event of emergencies, and an emergency response phone number. FedEx Ground, FedEx Freight and FedEx National LTL hazardous material shipments; as well as FedEx Express dangerous goods shipments, are required to comply with the new regulation. Starting Oct. 1, your hazardous material shipments could be delayed and/or held for non-compliance if it does not meet the new DOT ERI requirement.

For more information about what you need to do to be compliant, go to fedex.com/hazmat. If you have additional questions, please call 1.800.GoFedEx 1.800463.3339 and say “dangerous goods” or press 81 to reach the FedEx Dangerous Goods/Hazardous Materials hotline.

Additional Postal Countries Supported:

Effective August 2, 2010, Russia, South Africa, South Korea and Turkey became postal-aware countries supported by FedEx. Customers should update their shipping addresses with the correct postal codes when shipping to these destination countries. Non-compliance may result in incorrect routing of shipments.

FedEx® Web Integration Wizard Update:

The FedEx Web Integration Wizard offers new shipping enhancements which allow you to integrate FedEx capabilities in a fast, effective and easy manner into your web site by automatically generating customized HTML code that you can copy and paste or simply download.

The new feature enhancements include:

  • FedEx SmartPost® and FedEx SmartPost® Returns:

    FedEx SmartPost allows you to ship low-weight packages to residential customers by using the United States Postal Service® (USPS) for final delivery, reaching every U.S. address, including P.O. boxes and military APO and FPO destinations.

    FedEx SmartPost Returns is an ideal way for businesses to provide customers with a convenient returns method for low-weight residential packages

    FedEx SmartPost and SmartPost Returns provide built-in delivery confirmation and the ability to request email notifications for shipments.
  • Returns enhancements:

    Email label support
    Additional reference fields

 

For more information about the FedEx Web Integration Wizard, go to fedex.com/wizard

 

June, 2010 - New Web Services features coming soon.

The upcoming FedEx Web Services release will include a variety of new features to improve your shipping experience and increase your ease of use. New FedEx Web Services features will be available on the FedEx Developer Resource Center in August 2010.

 

March, 2010 - New Web Services features released. 

A variety of new features to improve your shipping experience and increase your ease of use are now available. This release include new features and enhancements such as:

* FedEx Electronic Trade Documents
* Shipping Hazardous Materials Has Never Been Easier
* The FedEx® Web Integration Wizard
* FedEx Freight® Rating Available
* FedEx SmartPost® Enhancements
* Track Your Shipments Using Only the Transportation Control Number (TCN)
* Transaction Encryption for Additional Protection