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2003 Press Releases
Bangkok, September 15, 2003 -- FedEx Express (FedEx), the world's largest express transportation company, today launched a new customer service hotline (1782) in Thailand to provide easy and reliable service to the public.
FedEx moves to a digital line today to increase our service levels to customers, ensuring that they receive better connectivity and sound quality when speaking directly with our customer service assistants.
The number is short and easy to remember, with the numbers '1782' forming the shape of a 'U' on the phone pad, yet another way that FedEx continues to think about 'U', our customer!
1782 is now the one number for all your shipment needs, from answering questions on express delivery, inquiring about service details, opening an account, or to track the status of your package (service also available online).
1782, active from today, will also be supported with direct customer communication to tell our current customers about the new number, a radio commercial, and a DJ-led game, to be aired on Love FM 103.5.
FedEx Express, a subsidiary of FedEx Corp. (NYSE: FDX), connects areas that generate 90% of the world's gross domestic product in one to three business days door-to-door, customs-cleared service. The company's unmatched air route authorities and infrastructure make it the world's largest express transportation company, providing fast, reliable and time-definite transportation of more than 3.1 million items to 215 countries each working day. FedEx employs approximately 134,000 employees and has more than 48,000 drop-off locations, 643 aircraft and more than 43,000 vehicles in its integrated global network.
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