Service News


Service Enhancement for Southern Taiwan

We are delighted to share the latest news about improvements to our services in southern Taiwan.

With effect from May 2, 2011, the cut-off time for outbound FedEx International Priority (IP) and FedEx International Economy (IE) shipments from selected cities/districts in southern Taiwan will be extended.

As a result, you will be able to enjoy more time for preparation of your shipments. The affected areas and adjusted cut-off time are summarized as follows:

 

Destinations

 Service Improved Area

 Zip Code

 Call-in Cut-off time

Remarks

US (East Coast) / Canada/ Europe/ Eastern Japan/ Southern China/ Korea/ Malaysia/ Thailand/ The Philippines/ Indonesia/ Vietnam Wu Chi, Taichung City 435 15:00 Mon-Fri*
Niaosong Township, Kaohsiung City  833 14:00
Ping Tung Export Processing Zone 90093 14:00
US (West Coast) / Western Japan/ Central and Northern China/ Hong Kong/ Singapore/ Australia/ New Zealand Long Gin, Taichung City 433 17:00
Sa Lu Taichung City 434 17:00
Wu Chi, Taichung City 435 17:00
Chin Suei,  Taichung City 436 16:00
Niaosong Township, Kaohsiung City 833 14:00
Ping Tung Export Processing Zone  90093 14:00

*Cut-off times for shipments bound for US (West Coast) / Western Japan/ Central and Northern China on Fridays are the same as the cut-off time for shipments bound for US (East Coast). Cut-off times on Saturdays remain the same. For more information on cut-off times, please contact our Customer Service Team.

Customers in Sin Yin and Ma Dou will also benefit from improved service – these areas are now directly served by the FedEx team and as a result, outbound packages will be able to depart Taiwan on a same-day flight.

These changes are designed to provide greater flexibility and convenience for our customers and demonstrate our commitment to continuous improvement of FedEx services.

If you would like more information about these improvements and other FedEx services, please call our Customer Service Team.