 |
|
|
2003 Press Releases
Customers to Enjoy More Convenient and Flexible Express Services
TAIPEI, Oct 1, 2003 - FedEx Express, the world's largest express transportation company, today announced that effective on October 6, 2003, the call-in cut-off times in the areas of Taoyuan, Hsinchu, Miaoli, Taichung, Changhua, and Tainan will be extended by up to four hours to as late as 7:00 p.m.
After extending the cut-off times in the Greater Taipei area, Kaohsiung and Pingdung, FedEx continues to deliver superier customer service by rolling out new service enhancements across Taiwan. The extended cut-off times will provide additional time for customers to arrange their shipments, while ensuring that their packages will be loaded on a same-day flight simply by calling the FedEx customer service hotline with a pick-up request before the cut-off times. Thanks to FedEx's unparalleled global network, all shipments destined for Asia will be delivered the next day, and those heading to the U.S. will arrive the next morning local time. Packages to European cities will also be delivered within two working days. The delivery schedule will be exactly the same as in the Greater Taipei area, meaning that Taiwan customers can enjoy the same level of express services across the island.
"The large-scale extension of cut-off times in Taoyuan, Hsinchu, Taichung and Tainan clearly demonstrates FedEx's commitment to our customers. Through planning and adjusting our operations, we aim to provide the most flexible and convenient express transportation services for our Taiwan customers. The new service enhancement not only consolidates FedEx’s leading position in the express industry, but also reiterates FedEx's commitment to the Taiwan market," said Jimmy Chen, Managing Director of FedEx in Taiwan.
For further details, customers can visit FedEx's website at www.fedex.com.tw, or call the FedEx customer service hotline at 0800-075-075.
About FedEx Express
FedEx Express, a subsidiary of FedEx Corp. (NYSE: FDX), connects areas that generate 90% of the world's gross domestic product in one to three business days door-to-door, customs-cleared service. The company's unmatched air route authorities and infrastructure make it the world's largest express transportation company, providing fast, reliable and time-definite transportation of more than 3.1 million items to 215 countries each working day. FedEx employs approximately 134,000 employees and has more than 48,000 drop-off locations, 643 aircraft and more than 43,000 vehicles in its integrated global network.
|
|
