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2003 Press Releases
Johor Baharu, October 3, 2003 - FedEx Express (FedEx), the world's largest express transportation company, today celebrated the launch of its new FedEx Center, Johor, which will serve as an export link to Singapore, giving customers in southern Malaysia increased access to the FedEx AsiaOne Network with next day delivery to 19 countries in Asia.
The event was officiated by YB Dato' Chan Kong Choy, Minister for Transport, and attended by more than 150 guests including representatives of regulatory bodies, and local government members.
Speaking at the ceremony, Peter Yin, regional Vice President FedEx South Pacific said that "the FedEx presence in Malaysia for over ten years has seen a strong commitment from the company to the Nation, with around 430 employees and a network of dedicated FedEx vehicles and aircraft servicing businesses of all sizes."
"The FedEx Express Centre, Johor confirms our confidence in Malaysia, and clearly demonstrates our commitment to our customers with an extension of the cut off for the pickup of goods and parcels for transport on the FedEx AsiaOne Network, which guarantees delivery to 19 Asian countries by the next day," said Mr. Yin
"FedEx's superior global air express network helps to bring the world to Malaysia, and to provide access for Malaysian Businesses to the world with 260 intra-Asia flights per week on the FedEx aircraft network. "Businesses from family businesses to multinational organisations are also able to access North America the next working day."
"The new FedEx Express Centre in Johor will play a pivotal role in assisting the manufacturing and export industry in Asia, which is demanding faster and more reliable business solutions that will help companies enhance their efficiency," said Mr. Yin
"This expansion has been possible for a number of reasons. Of these, support from the Malaysian Government has been integral to our continued growth here. Policies that are grounded in the development of air transport as an important foreign exchange earner in the services sector, the development of a comprehensive network of airports, and the adoption of a liberal, growth-orientated aviatation policy are the foundation to the support FedEx has experienced in Malaysia," continued Mr. Yin
Lily Tay, Managing Director of FedEx Malaysia and Brunei also spoke at the official launch, paying tribute to the FedEx employees "Today we have FedEx vehicles covering the nation, and FedEx couriers arriving on doorsteps across the country to provide the excellent service we are famous for across the globe," said Ms Tay.
"FedEx's expansion in Malaysia has been underpinned by one group of people - our employees. FedEx employees share a relentless pursuit and an absolute focus on providing the best possible service for our customers. FedEx employees have built a culture of going above and beyond the call of duty to ensure that customer needs are met," continued Ms. Tay
In addition to Johor, FedEx has another seven Express Centres located in Penang(2), Petaling Jaya (2), Ipoh and Kuching. FedEx has gateway operations at Kuala Lumpur International Airport in Sepang, as well as at the Penang International Airport in Bayan Lepas. FedEx's state-of-the art 25,000 sq ft cargo handling facility at KLIA was opened in July 1998, with the 40,000 sq ft Penang operations at MAB Cargo Complex launched in 2001.
With annual revenues of $23 billion, FedEx Corp. is the premier global provider of transportation, e-commerce and supply chain management services. The company offers integrated business solutions through a network of subsidiaries operating independently, including: FedEx Express, the world's largest express transportation company; FedEx Ground, North America's second largest provider of small-package ground delivery service; FedEx Freight, the largest U.S. provider of regional less- than-truckload freight services; FedEx Custom Critical, North America's largest provider of expedited time-critical shipments; and FedEx Trade Networks, North America's largest customs broker and a provider of international freight forwarding and trade facilitation services. FedEx ranked highest in the J.D. Power and Associates 2002 Small Package Delivery Service Business Customer Satisfaction StudySM in the categories of air, ground and international delivery services.
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