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2004 Press Releases
Customers to enjoy more convenient services starting from August 1
TAIPEI, August 10, 2004 – FedEx Express (FedEx), the world’s largest express transportation company, today jointly launched the “Web Declaration Inquiry System” service with TRADE-VAN Information Services Co. Effective from August 1, customers can retrieve declaration documents within one year simply by calling FedEx Express or by inquiring information on-line.
FedEx Express will retain the general and express declaration of customers for one year. This new service enables customers to inquire, print, download documents and assist Customs and Tax Bureaus to check and verify documents in post delivery period.
The Web Declaration Inquiry System will tremendously shorten the inquiry time for declaration documents from two days to twenty seconds.
“FedEx has been dedicated in providing customers with more efficient and convenient services through innovative and advanced technology,” said Scott Williams, Managing Director of FedEx Taiwan. “We are confident the joint launch of the “Web Declaration Inquiry System” with TRADE-VAN will provide customers with more flexible and convenient global express services”.
“We are very proud of having this opportunity to cooperate with the world’s largest express transportation company, FedEx Express. Through this new service, customers can track the past year declaration documents online at any time,” said Zhen-Nan Chen, General Manager of TRADE-VAN.
To enjoy this superior service, customers can apply for the “Web Declaration Inquiry System” service through FedEx and TRADE-VAN. FedEx customers can also track shipments via the Internet (www.fedex.com), or by locally dialing 0800-075-075.
About FedEx Express
FedEx Express, a subsidiary of FedEx Corp., connects areas that generate 90% of the world's gross domestic product in one to three business days with door-to-door, customs-cleared services and a money-back guarantee. The company's unmatched air route authorities and infrastructure make it the world's largest express transportation company, providing fast, reliable and time-definite transportation of more than 3.1 million items to 215 countries each working day. FedEx Express employs approximately 138,000 employees and has more than 50,000 drop-off locations, 643 aircraft and approximately 43,000 vehicles in its integrated global network.
TRADE-VAN Information Services Co
TRADE-VAN Information Services Co. is a privately owned company, invested by the Ministry of Finance. The company supports government to promote unbounded declaration environment, facilitate international trade services, and to expand global logistics and e-commerce. TRADE-VAN assists government and enterprises to create high value-added industry environment through the company’s integrated operational platform.
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