eShipping Tools

FedEx Ship Manager at fedex.com Manage your entire shipping process online, 24 hours a day. All you need is Internet access, a laser printer and a FedEx Account Number.

Getting Started

Simply click here or click the "Ship" tab on the FedEx homepage for your market.

User's Manual or Quick Guide

Do you want more information on FedEx Ship Manager at fedex.com?

Download a copy of the One Page User Guide (Adobe Acrobat version,less than 1 MB) – Simplified Version or the Quick Guide – Full Version (Adobe Acrobat version,less than 1 MB).

(For more details, you can download a copy of the FedEx Ship Manager at fedex.com User's Manual (Adobe Acrobat version, 4.8 MB).)

Technical Support

For inquiries on FedEx automation products, please call our Technical Support Hotline or email our helpdesk support.

All You Need on One Screen
Single-screen shipping, predictive typing and direct access to your Microsoft Outlook address book offers unmatched convenience.
Prepare documentation
Prepare your air waybills and commercial invoices up to 10 calendar days in advance.
E-mail notification
Automatically send selected recipients an e-mail notification when a shipment has been made, delivered, and/or when a service exception occurs in customs clearance and delivery.
Pending Shipments
Save the details of your shipment for shipping at a later date or time.

Store frequently used addresses and commodities
Store up to 20 senders and 2,500 recipient addresses, as well as frequently used commodities.
Customize your shipping experience
The “Preferences” screen provides multiple options for you to tailor the online shipping process to your individual needs. Select “Shipment Confirmation” to view shipment details before generating an air waybill. Default your frequently used shipping information, and more.
Rates & Transit Time Quote
Calculate the estimated cost of your shipment and the transit time.
Ship History and Track
Instantly see all your shipments from the last 90 days, and track the status of your current shipments.
Company Letterhead and Signature Image
In line with regulatory requirements, you can add your company letterhead and a signature image to your documentation. In addition, your shipment information can be transferred to FedEx Ship Manager® to complete your labels.
Print Additional Copies of Customs Documentation
Use this function to print extra copies of completed online documents automatically based on your pre-set preferences, including:
- Commercial Invoice for FedEx Express
- Pro Forma Invoice
- Certificate of Origin

** Available in selected markets.

The minimum system requirements are:

A Secure Sockets Layer (SSL) browser, such as Netscape Navigator 7.0 or higher, or Microsoft Internet Explorer 5.5 or higher.
A laser printer or a quality inkjet printer or a thermal printer.