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About FedEx
FedEx Archives: 2000 Press Releases
( BW)(TN-KINKOS.COM/FEDEX)(FDX) Kinko's, kinkos.com and FedEx Team Up to Offer E-Commerce Services and Increased Retail Presence with Additional FedEx World Service CentersBusiness Editors ALEXANDRIA, VA, VENTURA, CA and MEMPHIS, TN--(BUSINESS WIRE)-- August 14, 2000-- Web-Based Printing and Delivery Solution Now Available For Same-Day & Next-Day Document Needs In a strategic move that leverages two established, trusted brands to improve the way businesses manage and distribute documents, kinkos.com(TM), Kinko's Inc.(R) and FedEx(R)(NYSE:FDX) today unveiled an unprecedented, exclusive U.S. alliance to provide customers with solutions for time-definite document printing and finishing with same and next day delivery. Also, FedEx and Kinko's are expanding their existing retail relationship that has been in place since 1994. Under terms of the agreement, kinkos.com and FedEx will launch a co-branded application this fall that will be accessible at kinkos.com and via links at www.fedex.com. Today, customers can utilize this service, dubbed "Print to Kinko's," at www.kinkos.com for same-day delivery in 20 major markets and overnight delivery throughout the country. Powered by kinkos.com's proprietary technology, in a single transaction from their desktop, customers can prepare documents in multiple finished formats, such as black and white copies, bound color presentations and color transparencies, and ship the finished documents to multiple recipients. Furthermore, the customer can include personalized memos with each package and specify various arrival times, including same-day and overnight delivery. FedEx is the exclusive express shipping provider for all overnight deliveries for kinkos.com. By year's end, same-day delivery via local couriers will be offered in 55 markets, covering 80 percent of the U.S. population. Also, in the coming months, the companies plan to expand service to select international markets and to offer in-store pick up in select Kinko's locations. "Whether to the corporate business traveler, consumer or small-business professional, we're delivering online document and business solutions that put customers in control, while assuring them that their most important documents will be handled professionally every step of the way. By leveraging our proprietary technology with Kinko's fulfillment expertise and vast retail presence and FedEx's extensive air/ground infrastructure, we are well positioned to be the dominant player in the Web-based print and delivery arena," explained Rick Steele, president and CEO, kinkos.com. With the launch of the co-branded application and on an ongoing basis, the companies will continue to enhance this service to include, among other things, direct support for other native file formats, additional paper sizes and types and other binding and delivery options. Customer support is available for this Web-based printing and delivery service 24 hours a day, seven days a week, via live Web chat, email and a toll free telephone number. "Integrating FedEx capabilities with key applications creates all-new opportunities both for us and our allies," said David Roussain, vice president of electronic commerce, FedEx. "This alliance with kinkos.com creates a new application that serves many markets and provides our customers time-savings and efficiency. Our customers can and do expect the very best from Kinko's and FedEx." Currently, FedEx operates staffed World Service Centers(R), offering a full complement of express shipping solutions, in more than 50 U.S. Kinko's branches. The number of FedEx staffed locations is expected to increase to 150 by May of 2001. Each FedEx-Kinko's location will offer the latest document drop-off time available in that zip code area. To offer customers even greater flexibility, documents can be printed and shipped online until 9 p.m. EST for next-business-day delivery or 8 p.m. local time for same-day delivery in specific markets. "Kinko's, Inc. and FedEx have been allies for more than six years working together to seamlessly integrate document printing, finishing and overnight shipping. Increasing FedEx's presence in our branches means that customers can truly make Kinko's their one-stop solution for all their document needs," explained Joseph Hardin, Jr., president and CEO, Kinko's, Inc. "By moving the FedEx alliance online and taking advantage of Kinko's more than 1,000 digitally connected branches and the services offered on kinkos.com, we bring to market a clicks-and-bricks offering that provides customers with a unique experience that is fast, convenient and reliable." "The FedEx-Kinko's relationship unites the most recognized brand name in the quick print industry and the most trusted name in the transportation industry," said Glenn Sessoms, vice president, retail operations and strategies, FedEx. "Both companies share a strong reputation among business professionals as providers of fast, efficient and reliable solutions for their customers, and we look forward to expanding our relationship." About kinkos.com Headquartered in Alexandria, VA, kinkos.com is a leading online business and document solutions center that puts the customer in control of powerful online tools, expert advice and Kinko's network of more than 1,000 digitally connected branches. Through its new, time-definite Web-based printing and delivery service, kinkos.com enables customers to easily print, finish and deliver their documents, same day in 20 major markets and overnight throughout the country. In addition, liveDesigner, the company's innovative, proprietary design application, allows customers to create their own personal and corporate identities that can be applied to various products in just a few simple steps. By offering convenient access to online tools such as these, kinkos.com is providing a valuable extension to the high-quality products and services Kinko's has delivered for over 30 years. kinkos.com has partnerships with FedEx, America Online and inc.com, and its shareholders include Kinko's, Inc.; Clayton, Dubilier & Rice; Flatiron Partners; Chase Capital Partners; America Online and others. About Kinko's, Inc. Kinko's is the world's leading provider of visual communications services, document creation and copying. Its global network of over 1,000 digitally connected locations offers 24-hour access to technology for color printing, finishing and presentation services, Internet access, videoconferencing and Web-based on-demand printing and document management solutions. Named for the second-consecutive year as one of Fortune's 100 best companies to work for in America, it is a privately held corporation, with more than 25,000 co-workers, and locations in nine countries. Kinko's is headquartered in Ventura, CA. About FedEx With annual revenues of $18 billion, FedEx Corp. is the premier global provider of transportation, logistics, e-commerce and supply chain management services. The company offers integrated business solutions through a network of subsidiaries operating independently, including: FedEx Express, the world's largest express transportation company; FedEx Ground, North America's second largest provider of small-package ground delivery service; FedEx Logistics, an integrated logistics, technology and transportation-solution company; FedEx Custom Critical, the world's largest provider of expedited time-critical shipments; and FedEx Trade Networks, a provider of customs brokerage, consulting, information technology and trade facilitation solutions. More than 2.5 million customers are connected electronically through the FedEx information network and approximately two-thirds of its U.S. domestic transactions are now handled online. All press materials related to this announcement are available on the World Wide Web at www.fedex.com and www.kinkos.com. All names are trademarks or registered trademarks of their respective owners.
--30--rm/ny*
CONTACT: kinkos.com, inc.
Kathy Kelly, 703/797-4226
kathy.kelly@kinkos.com
or
Edelman PR Worldwide
Serena Tesler
212/704-4545
serena_tesler@edelman.com
or
FedEx
Traci Barnett, 901/395-5823
tsbarnett@fedex.com
KEYWORD: VIRGINIA CALIFORNIA TENNESSEE
INDUSTRY KEYWORD: E-COMMERCE INTERNET PUBLISHING RETAIL
TRANSPORTATION MARKETING AGREEMENTS
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