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( BW)(TN-FEDEX)(FDX) FedEx Express, FedEx Logistics Named Industry's Best in Annual Quality Survey

    Business Editors

    MEMPHIS, Tenn.--(BUSINESS WIRE)--Sept. 14, 2000--Federal Express Corporation ("FedEx Express") and FedEx Logistics Inc. are top performers in logistics excellence, says Logistics Management & Distribution Report magazine in its 17th Annual Quest for Quality survey. Results appeared in the publication's August issue.
    Both companies, which are subsidiaries of FedEx Corp. (NYSE:FDX), earned the highest performance marks in 3,000 survey responses from readers who use transportation and logistical services. An award presentation to FedEx and other survey winners will be Sept. 20 in Chicago.
    "The Quest for Quality survey is the only industry-wide survey program in transportation," said Thomas Esposito, magazine publisher. "Many shippers view it as the industry's top award." Esposito noted that FedEx has consistently held a top ranking in the annual survey.
    FedEx Express, the world's largest express transportation company, is rated the industry's best in the air-carrier category, based on its on-time performance, value, information technology, customer service, and equipment and operations.
    FedEx Logistics, an integrated logistics, technology and transportation-solution company, with operations in Akron and Hudson, is best in the third-party logistics-provider category. Selection criteria included carrier selection and negotiation, order fulfillment, transportation/distribution, inventory management and logistics information systems.
    "Being the top performer among all other competitors in the industry is an accomplishment that reinforces the FedEx commitment to meeting every business need of our customers large and small," said David Bronczek, president and chief executive officer of FedEx Express. "This award is another confirmation of the unmatched level of services we provide and of the excellent support by all FedEx employees to satisfy our customers."
    Joe McCarty, president and chief executive officer of FedEx Logistics, said, "Companies have a number of business-solution providers from which to choose services for their logistical, transportation management and consultation needs. No one in the industry, as demonstrated by the award to FedEx Express and FedEx Logistics, does this better on a global scale."
    With annual revenues of $18 billion, FedEx Corp. is the premier global provider of transportation, logistics, e-commerce and supply-chain management services. The company offers integrated business solutions through a network of subsidiaries operating independently, including: FedEx Express, the world's largest express transportation company; FedEx Ground, North America's second largest provider of small-package ground delivery service; FedEx Logistics, an integrated logistics, technology and transportation-solution company; FedEx Custom Critical, the world's largest provider of expedited time-critical shipments; and FedEx Trade Networks, a provider of customs brokerage, consulting, information technology and trade facilitation solutions. More than 2.5 million customers are connected electronically through the FedEx information network and approximately two-thirds of its U.S. domestic transactions are now handled online.

    --30--KO/na

    CONTACT: FedEx Media Relations, Memphis
             Jim McCluskey, 901/395-4768

    KEYWORD: TENNESSEE OHIO ILLINOIS
    INDUSTRY KEYWORD: TRANSPORTATION