FedEx Archives: 2000 Press Releases
( BW)(PA-FEDEX-GROUND)(FDX) FedEx Ground Unveils New $80 Million
Package Delivery Technology; New Data-Collection System to Give
Shippers More Detailed Tracking
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PITTSBURGH--(BUSINESS WIRE)--Oct. 16, 2000--FedEx Ground, the
second largest small-package ground carrier in North America and an
operating unit of FedEx Corp. (NYSE:FDX), is rolling out a new
The $80-million project, the largest non-facility investment in
company history, includes the installation of new on-van computers;
enhanced handheld scanners for electronically capturing delivery
information, including signatures; wireless Local Area Networks (LANs)
at every FedEx Ground facility; and wearable ring scanners.
Collectively, this new technology will provide ground shippers
with even greater package visibility through more detailed tracking
and faster delivery confirmation, including signature proof of
delivery (P.O.D.). FedEx Ground is the only small-package ground
carrier that provides free P.O.D. signatures on the Internet.
This project complements the carrier's three-year, $500-million
expansion plan, announced in January 1999, to boost the
package-processing capacity of its distribution network by 50 percent.
"In the FedEx tradition, we are committed to developing and
integrating into our network the most advanced technology for
constantly improving service to our customers," said Ivan Hofmann,
executive vice president and chief operating officer of FedEx Ground.
"This project gives FedEx Ground customers more of what they need to
succeed in the new economy -- timely, accurate information."
Real-Time Delivery Data
In July 2000, more than 9,000 FedEx Ground contract drivers who
comprise the FedEx Ground pickup-and-delivery fleet received new
state-of-the-art handheld scanning computers, called STAR II.
Designed exclusively for FedEx Ground by Symbol Technologies
(NYSE:SBL), the new scanning computers will electronically capture
signatures and be used to record delivery addresses. STAR II replaces
handheld scanners that were adopted by FedEx Ground in 1990 -- the
first to be used in the ground industry.
Simultaneously, FedEx Ground is equipping all pickup-and-delivery
vans with new in-vehicle computers that will constantly transmit
delivery data captured by STAR II scanners to the company's central
mainframe computer. Data will be uploaded after every delivery stop
over the BellSouth Intelligent Wireless NetworkSM (NYSE:BLS), a
nationwide packet-radio wide area network. In rural delivery areas,
satellite communications will be used.
To transmit delivery information to every local
pickup-and-delivery terminal, FedEx Ground has installed a wireless
local area network (LAN) at each of its facilities nationwide. As a
van returns to its home terminal, delivery data captured by the STAR
II scanner will be automatically uploaded via the LAN for use in
Through its application of state-of-the-art technology for
capturing and recording delivery information, FedEx Ground will be
able to offer same-day proof of delivery (P.O.D.) to customers who
call 1-800-Go-FedEx(R). Shippers also will have faster access to
P.O.D. information -- including electronic signatures -- via the World
Wide Web at www.fedex.com.
Increased Package Visibility
The new FedEx Ground data-collection system also will provide
greater package visibility by doubling the number of en route package
scans, primarily at the point of trailer and van loading. The company
will accomplish this through the application of
radio-frequency-enabled ring scanners, which FedEx Ground package
handlers will wear while loading.
"These additional scans will give shippers the most complete and
accurate en route tracking in the small-package ground industry," said
About 1,200 ring scanners are now in use at more than 100
facilities in the FedEx Ground network. The company plans to be using
the wearable scanning technology at all 369 FedEx Ground sites by May
Full implementation of FedEx Ground's new data-collection system
is scheduled to be completed in September 2001.
FedEx Ground, a subsidiary of FedEx Corporation (NYSE: FDX), is
the second largest small-package ground carrier in North America. The
company recorded annual revenue of more than $2 billion in fiscal year
With annual revenues of $19 billion, FedEx Corp. is the premier
global provider of transportation, logistics, e-commerce and supply
chain management services. The company offers integrated business
solutions through a network of subsidiaries operating independently,
including: FedEx Express, the world's largest express transportation
company; FedEx Ground, North America's second largest provider of
small-package ground delivery service; FedEx Logistics, an integrated
logistics, technology and transportation-solution company; FedEx
Custom Critical, the world's largest provider of expedited
time-critical shipments; and FedEx Trade Networks, a provider of
customs brokerage, consulting, information technology and trade
facilitation solutions. More than 2.5 million customers are connected
electronically through the FedEx information network and approximately
two-thirds of its U.S. domestic transactions are now handled on-line.
CONTACT: FedEx Ground
Betsy Momich, 412/747-4214
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