About FedEx

FedEx Archives: 2002 Press Releases

( BW)(TN-FEDEX-FREIGHT)(FDX) FedEx Freight Honored By Lowe's Home Improvement Warehouse For Outstanding Service; Operating Units Also Pick Up More Customer Awards

    Business Editors

    MEMPHIS, Tenn.--(BUSINESS WIRE)--July 23, 2002--FedEx Freight has received double recognition from Lowe's Home Improvement Warehouse for its excellent service to the retailer of home improvement products and equipment. FedEx Freight's two operating units were awarded Gold and Silver Awards for 2001. FedEx Freight is the leader in regional less-than-truckload (LTL) freight services and a subsidiary of FedEx Corp. (NYSE:FDX).
    Lowe's presents service awards annually to those carriers that meet or exceed its goals in three categories:


--	On-time Performance
--	Gap Compliance, the measure of deliveries to a store within 24 hours after the shipment arrives at the carrier's service center
--	Delivery Before Exception, which represents the number of deliveries without exception.

Lowe's Carrier Gold Award was presented to FedEx Freight West, under its former name Viking Freight. In 2000 -- the first year the two started working together -- the carrier took home the Silver Award.

"FedEx Freight West's persistence, dedication and service excellence support the delivery needs of our customers," said Rob Long, LTL services manager for Lowe's. "FedEx Freight West is one of the cornerstone carriers in our transportation program."
Lowe's Silver Team Award went to FedEx Freight East, which has been working with the retailer since 1994 when it was known as American Freightways. During that time, FedEx Freight East garnered multiple awards from Lowe's. Past honors include the Bronze Carrier, Outstanding Claims Prevention and Outstanding Service Awards. FedEx Freight East currently services more than 750 Lowe's stores and six regional distribution centers.

    "Lowe's is proud of the relationship we have developed with FedEx Freight East," said Long. "Their consistent delivery performance, ability to customize information systems to our needs and responsive management team have molded into a relationship that complements our evolving distribution strategy."

    More Honors From Customers

    Additionally, the following companies presented 2001 awards to FedEx Freight recently:


--	Borders Group, Inc.: Transportation Provider of the Year (FedEx Freight West)
--	Colgate-Palmolive: LTL EDI Carrier of the Year (FedEx Freight East)
--	Colgate-Palmolive: LTL Carrier of the Year (FedEx Freight West)
--	Excel Transportation Services: Inter-Regional Carrier of the Year (FedEx Freight East)
--	ITW Construction Products: Distinguished Partner Award (FedEx Freight West)
--	ITW Electric: Choice Partner Award (FedEx Freight East)
--	ITW Miller: Distinguished Partner (FedEx Freight West)
--	Ohio Gratings: Carrier of the Year (FedEx Freight East)

    "These awards reflect the collective commitment of all FedEx Freight employees to continually raise the service quality bar," said Dennie C. Carey, FedEx Freight's senior vice president of marketing. "By working closely with our customers, our teams are able to provide consistent, high quality, on-time LTL service. That reliability helps our customers to be even more competitive in their markets. We appreciate our customers' recognition of our efforts to provide the best service in the industry."

    About FedEx Freight

    As a member of the FedEx Corp. family of companies, FedEx Freight is the $2 billion leading provider of next-day and second-day regional LTL freight services. FedEx Freight is composed of two operating companies, FedEx Freight East and FedEx Freight West, both known for exceptional service, reliability and on-time performance. Through a comprehensive network of service centers and advanced information systems, the two companies provide service to virtually all U.S. zip codes, including Alaska and Hawaii, plus Puerto Rico. Internationally, they provide service to North, Central, and South America, the Caribbean and Europe. More information about FedEx Freight East, based in Harrison, Ark., and about FedEx Freight West, based in San Jose, Calif., can be found at www.fedexfreight.fedex.com.

About FedEx

With annual revenues of $21 billion, FedEx Corp. is the premier global provider of transportation, e-commerce and supply chain management services. The company offers integrated business solutions through a network of subsidiaries operating independently, including: FedEx Express, the world's largest express transportation company; FedEx Ground, North America's second largest provider of small-package ground delivery service; FedEx Freight, the largest U.S. provider of regional less-than-truckload freight services; FedEx Custom Critical, North America's largest provider of expedited time-critical shipments; and FedEx Trade Networks, a provider of customs clearance, international freight forwarding and trade facilitation.

Note to Editors: Press releases and additional information about FedEx Corp. and its operating companies can be found on the World Wide Web at http://www.fedex.com.

    --30--pw/sf*

    CONTACT: FedEx Freight, San Jose
             Kathy Keller, 408/323-4238
             kathy.keller@fedex.com

    KEYWORD: ALASKA ARKANSAS CALIFORNIA HAWAII PUERTO RICO TENNESSEE
INTERNATIONAL EUROPE LATIN AMERICA
    INDUSTRY KEYWORD: TRANSPORTATION RETAIL BUILDING/CONSTRUCTION
E-COMMERCE INTERNET
    SOURCE: FedEx Freight