More Account Tools

More Account Tools

Request Billing Adjustment
Apply for a refund or adjustment to your invoice if you believe you have experienced a late delivery.

File a Claim
File online FedEx Express and FedEx Ground loss or damage claims for U.S. domestic shipments, U.S. shipments to other countries and Canada shipments to the U.S.

Change the Bill-To Account
Rebill functionality is available in FedEx Billing Online.

Order Invoice Copy
Order Invoice Copy functionality is available in FedEx Billing Online. You can print and save copies of your invoices in PDF format.

FedEx Reporting Online
Request, view and download summarized and detailed shipping reports based on your invoiced FedEx Express® and FedEx Ground® shipment information.

FedEx Flat File Reporting Tool
You can create formatted reports using your FedEx Billing Online invoice data. Simply download the FedEx Flat File Reporting Tool application to your computer desktop.

Electronic Payment Profile Tool
Manage electronic payment profiles for EDI customers. Limited access. Please contact your salesperson for more information.

FedEx Discount Detail Tool
View summarized and detailed shipping discount information based on your invoiced FedEx Express and FedEx Ground shipment information.

Update My Account

Update Shipping Account Information
Change the contact name, mailing address, and phone number of your FedEx shipping account.

Update fedex.com Account Information
Manage your fedex.com profile information.

Receive FedEx E-mail Communications
FedEx offers a number of free e-mail communications to make your shipping easier, from information on our products and services to details on special offers and promotions. Visit the FedEx Subscription Center to sign up or edit your existing e-mail preferences.

Need Supplies?
Order FedEx Express supplies online now!