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Customer Support - Phone Menu
Please view our phone menu below for 1.800.GoFedEx 1.800.463.3339.
| Welcome to FedEx! In a few words please tell me what you’re calling about | ||
| Say... | Press... | Go to... |
|---|---|---|
| "Schedule a Pickup” (To schedule a pickup using your FedEx account number) | 1 | Schedule a Pickup online |
| “Track a Package” (To track a package using your FedEx tracking number) | 2 | Track online |
| “Find Locations” (To find FedEx Drop Off Locations) | 3 | Find FedEx Locations online |
| Order shipping supplies” (To order FedEx Shipping Supplies) | 4 | Order FedEx Supplies online |
| “Get rates” (To find out how much it will cost to ship a package using FedEx) | 5 | Get Rates & Transit Times online |
| “Claims” (For Claims) | 61 | Submit FedEx Claims online |
| “Billing” (To hear the billing menu) | 62 | FedEx Billing Online Plus |
| “Technical Support” (To answer your Technical Questions) | 63 | |
| “FedEx Office Services” (For Office and Print Services) | 64 | Office and Print Services online |
| “New Account Setup” (To set up a new account with FedEx) | 65 | New Account Setup online |
| “Freight” | 66 | |
| "Dangerous Goods" | 81 | |
| "Representative" | 0 | |
| You may also briefly describe the reason for your call in your words. | ||
| Or if you'd prefer to hear a menu of options, say… | ||
| “Give me Options” | ||