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Customer Support
General Questions
To find a quick answer to one of the Frequently Asked Questions listed below, click on that question.
Exports from the United States are controlled by Export Administration Regulations (EAR), International Trafficking in Arms Regulations (ITAR) and regulations from other government agencies (OGA), such as the Drug Enforcement Administration and the Department of Commerce.
Additionally, every other country has its own set of rules and regulations for importing that must be considered.
While exporting is the lifeblood of our global economy, without proper controls in place it also can be costly. Failure to comply with export regulations can result in:
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Shipping delays to your customers
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Increased and lengthy inspections
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Financial penalties
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Loss of export privileges
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Negative publicity
It is a good idea to develop a set of corporate policies and procedures for export compliance. Our trade advisors can assist you with that task.
FedEx Trade Networks offers a comprehensive suite of Export Advisory Services:
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We begin by examining your supply chain from its point of origin in the United States to final delivery to foreign consignees. We will conduct an on-site evaluation at each of your exporting locations. We will then prepare a comprehensive set of recommendations for improvement.
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A common next step is to assist exporters in setting up an Export Management System (EMS). It‘s important that each EMS be tailored to meet specific needs at the individual export/re-export level. This can be accomplished by joining Customs compliance expertise with trade facilitation data and compliance tools that automate the determination of U.S. export laws and the applicability of regulations.
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It is also necessary to observe free trade agreements and worldwide Customs laws and regulations. In addition to providing a specific program focused on North American Free Trade Agreement (NAFTA) and other Free Trade Agreements, we also inform clients on the complex laws and regulations governing the export of goods and technology from the U.S. into the European Union (EU) and other major markets around the world from the perspective of their import laws and regulations.
Our international trade knowledge and expertise goes well beyond compliance. We can also help you with market entry strategies.
We also offer Global Trade Tools, a set of compliance tools and product-specific duty and tax information that can be integrated into your supply chain management system to facilitate sales and automate compliance for all of your international transactions.
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