Customer Support Center

FedEx Trade Networks — Billing Support

View our Frequently Asked Questions below for more information.

  • FedEx Trade Networks billing support

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Frequently Asked Questions

How do I request an adjustment on my invoice?

Contact FedEx Trade Networks Customer Service at 1.800.249.2953.

What are your payment terms?

Invoices are payable upon receipt, no later than 14 days from invoice date.

Do you bill electronically?

Yes. Electronic billing can be set up for established volume customers.

How do I request another copy of an old invoice?

Contact FedEx Trade Networks Customer Service at 1.800.249.2953.

Is billing information available online?

Billing information is available online via Global Trade Data.