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Printer-Friendly FedEx Office Print & Ship Services
FedEx Office General Questions
- When did FedEx Corporation acquire Kinko's?
- The acquisition was announced on December 30, 2003, and officially closed on February 12, 2004.
- How long have Kinko's and FedEx been working together?
- FedEx and Kinko's have had an alliance since 1988. Prior to the acquisition, FedEx employees worked at FedEx Ship Sites located in more than 130 Kinko's locations.
- Why did FedEx rename Kinko's?
- This brand leverages the historical strengths of both companies while powerfully redefining the future of the business services marketplace.
- Customers view the Kinko's brand as a truly unique, "go-to" resource for business solutions and a magnet for small- and medium-size businesses.
- The FedEx brand is viewed as a global, full-service transportation leader.
- Together, these brands communicate values of customer service, efficiency, reliability and innovation.
- What does the icon represent?
- The colorful icon, also known as our "beacon," represents the availability of three kinds of FedEx services available at these locations — orange for the time-definite global express shipping services, green for the day-definite ground shipping services, and blue for the new retail business service centers. At the heart of the icon, where the three colors converge, is purple, which symbolizes the can-do spirit shared by all FedEx companies.
- How does FedEx Office fit in the overall FedEx strategy?
- FedEx Office Print & Ship Services fit the FedEx growth strategy in a number of ways:
- FedEx shipping services are available at more than 1,500 FedEx Office locations globally.
- FedEx Office increases customer access to FedEx day-definite ground services through the 1,300-plus locations in the U.S.
- FedEx Office Print & Centers are magnets for small businesses, a key market for growth.
- FedEx Office expands the FedEx convenience network internationally.
- FedEx Office has presence in 10 global markets.
- FedEx plans to expand the number of international centers.
- How many FedEx Office locations are there globally?
- There are currently 1,500 FedEx Office locations globally. More than 400 centers are open 24 hours a day, seven days a week.
- How many FedEx Office team members are there?
- There are more than 20,000 FedEx Office team members globally, which help make up the FedEx family of over 240,000 employees and contractors.
- Is FedEx the only shipping company represented at FedEx Kinko's Office and Print Centers?
- FedEx and USPS are the only shipping companies represented at FedEx Office locations, and there are no plans to expand that list.
- What services does FedEx Office offer?
- FedEx Office is a "one-stop" resource offering the industry's broadest range of business services including:
- Full range of ground and express shipping services, including international express services
- Copying and digital printing services
- High-speed Internet access and computer usage
- WiFi (wireless fidelity) services
- Videoconferencing
- Signs and graphics
- Photo services
- Direct Mail
- Web-based printing
- Where is the headquarters for FedEx Office located?
- Dallas, Texas
- How do FedEx Office Print & Ship Centers differ from UPS Stores?
- FedEx Office is evolving into a full-service business solutions center that is unmatched in the industry.
- More staff to help customers with greater range of services.
- Company-owned, digitally connected locations with a seamless exchange of information and services.
- The only brand that offers customers 24-hour, seven days per week walk-in access to a full range of office and shipping services in more than 400 centers.