FedEx Custom Critical - Rates & Transit Times Support

Get Rates & Transit Times support for Surface Expedite Exclusive Use and White Glove Services shipments in the U.S. and Canada.

Frequently Asked Questions

How long does it take to get a quote?

You can get customized rate quotes online with our Shipping Toolkit Rates application. You may still call customer service for quotes by calling 1.800.762.3787 for Surface Expedite® and 1.800.255.2421 for White Glove Services®.