Shipping administration overview

Whether you use for personal shipments, or you belong to a large corporation, shipping administration provides you with the resources you need to ensure that your account(s) are secure, by giving you complete control and visibility on how it is being used on Large companies, small businesses and personal users, can all benefit from the features of shipping administration.

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  • Customer reviewing shipments in FedEx Ship Manager


Administration of global shipping on the internet: FedEx Ship Manager® at shipping administration takes advantage of all the global shipping features provided in the FedEx Ship Manager at shipping solution.

  • Manage your account(s) online.
  • Control who can ship using your account(s).
  • View shipment activity across one or multiple accounts that belong to you.
  • Set shipping defaults for yourself, and others, to control your shipping costs.
  • Create shipment profiles to accelerate your shipping process.
  • Share your address book with other people.

Access the User Guide

  • Two customers discussing information on a computer

Centralized control

Allows a single administrator, or a group of users, to centrally manage and control shipments that are processed by multiple individuals from different locations within a company.

Administrator expanded address book: Ability for administrator(s) to create a centralized address book with up to 25,000 recipients that can be shared company wide.

Administrator reports

Create, add, edit and delete customized reports for any shipment processed using FedEx Ship Manager at

Monitor and manage shipping activity of all users throughout the company to better control costs and streamline accounting and charge back functions.

Administrator user controls

Department and user administration: Set up as many departments and users with shipping privileges as needed.

  • Customer packaging shipment

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Global visibility, access and control

While shipping administration has always been great for companies that have a large number of individual shippers in multiple locations within any particular country, it’s even more flexible, enabling you to set up users anywhere in the world, giving you global visibility and centralized control throughout your organization.

  • Customer reviewing documents and shipment with FedEx employee

Secure transactions

FedEx Ship Manager at shipping administration validates all customer account numbers used. Other back-end checks and security measures are also taken to help protect your company information.

  • Customer reviewing documents with FedEx Freight truck in background

Additional features

Default options for departments and users: Set screen options for multiple users when shipping on FedEx Ship Manager at

Import data: Import user, departments, references, and account information from your desktop.

Password secure: All users must enter their ID and password to log in to FedEx Ship Manager at shipping administration and account numbers are visible only to the administrator.

Availability: Shipping administration is available in English in all countries where FedEx Ship Manager at is available. 

  • Customer using FedEx Ship Manager at home

Account Management

If the shipping administrator is unable to make account management updates, the account owner needs to call 1.800.Go.FedEx 1.800.463.3339 and say "Technical Support" for help.