Preproduction Assistance

Preproduction assistance is available via the FedEx Web Integrated Solutions Consultation (WISC) team. If you are in the preproduction stages of implementing a FedEx web integrated solution and would like to speak with a FedEx integration consultant who can assist you in understanding FedEx Web Services, contact your FedEx sales executive or technical support at 1.877.339.2774 Monday thru Friday, 7 a.m. to 9 p.m. and Saturday 9 a.m. to 3 p.m. (CST). Both your FedEx sales executive and technical support can request a WISC team member to contact you within 3 business days.

Corporate developers may find that solutions to their needs have already been implemented by a software vendor that is part of the FedEx® Compatible Solutions Program. If improved time-to-market, cost containment, or specialized knowledge is needed, corporate development planners may want to review the available third-party solutions. To see a list of the solutions provided by the CSP providers, go to the Available CSP Solutions page at