Rate Service Error Messages

These error messages apply to the Rate Service:

Rate Service
Code Message
200 Invalid service.
201 Account number is missing or invalid.
202 No matching hubIDs were found.
203 Unable to determine transaction type (DOM/INTL/INTRACANADA/PR) based on origin dest pair.
204 Invalid Package Count.
208 Database Not Available.
212 Unable to load rating Properties file.
213 DRS error.
215 getRate request timed out.
220 Could not determine Operating Company for request.
225 Unable to load PCINDEX Object for meterNbr.
226 Unable to load LOCINDEX Object for meterNbr.
227 Unable to load INDEXTBL Object for meterNbr.
228 Could not find WeightBreak line in ratescale.
229 Unknown discount method.
230 Both primary/Alternate Rate are blank for MeterNbr.
231 Could not load the BandPostal Object for MeterNbr.
232 Could not load EB table.
234 Error: Invalid import Type.
235 MIIG_TIMEOUT.
236 MIIG_INVALID_PARAM.
237 MIIG_INVALID_DEST.
238 MIIG_CST_ERROR.
239 MIIG ErrorCode.
243 DRS request failed validation.
244 Error mapping DRS Request.
245 DRS reply schema failed validation.
246 Error mapping DRS reply.
247 Connection to DRS was refused.
248 Connection to DRS timed out.
249 DRS request timed out.
250 DRS communications error.
251 RSddServer instance limit exceeded.
252 Could not connect to RSddServer.
253 RSddServer instance limit exceeded.
254 Could not connect to RSdiServer.
255 Unexpected exception while rating domestic request.
256 Unexpected exception while rating international request.
266 There are no valid services available.
267 There are no valid FedEx Express services available.
268 There are no valid FedEx Ground services available.
269 An invalid or null CarrierCodeType was entered.
270 Common rating error - all services.
271 Request for FedEx Express rates returned error.
272 Request for FedEx Ground rates returned error.
275 RateRequest object cannot be null.
400 Packaging type {PACKAGING_TYPE} is not valid for carrier {OPERATING_COMPANY_1}; {OPERATING_COMPANY_2}; changed to your packaging.
401 Service type takes precedence over carrier codes; service type used to rate.
402 Service availability could not be obtained for FedEx Express services, because Broker Select Option requires broker address.
403 Rating is temporarily unavailable for one or more services: {SERVICE_TYPE_1}; {SERVICE_TYPE_2}; {SERVICE_TYPE_3}; {SERVICE_TYPE_4}; {SERVICE_TYPE_5}; {SERVICE_TYPE_6}; {SERVICE_TYPE_7}; {SERVICE_TYPE_8}; {SERVICE_TYPE_9}; {SERVICE_TYPE_10}; {SERVICE_TYPE_11}. Please try again later.
404 All specified account numbers must match.
405 The liability coverage type specified was not one of the expected values.
407 Credit card numbers must contain numeric values only.
408 INVALID PAYMENT METHOD CD.
409 Package detail is required. Please resubmit your request using INDIVIDUAL_PACKAGES, PACKAGE_GROUPS, or PACKAGE_SUMMARY.
410 Package detail indicated {REQUESTED_PACKAGE_DETAIL_TYPE}, but no package line item objects were sent in the request. Please re-submit your request with at least one package line item object.
411 IDF master type is invalid.
412 Variable handling not allowed at the package level for FedEx Express multi-piece shipments; only shipment level calculations will be performed.
413 Rating for carrier {OPERATING_COMPANY} is not supported for serviceLevel internal edits.
416 This shipment qualifies for FedEx Home Delivery. Please resubmit your request with serviceType Ground Home Delivery.
417 Rating is temporarily unavailable for one or more services: {SERVICE_TYPE_1}; {SERVICE_TYPE_2}; {SERVICE_TYPE_3}; {SERVICE_TYPE_4}; {SERVICE_TYPE_5}; {SERVICE_TYPE_6}; {SERVICE_TYPE_7}; {SERVICE_TYPE_8}; {SERVICE_TYPE_9}; {SERVICE_TYPE_10}; {SERVICE_TYPE_11}. Please try again later.
418 Special Service {SPECIAL_SERVICE_TYPE} not allowed at {SHIPMENT_OR_PACKAGE} level for service.
419 Packaging type {PACKAGING_TYPE} is not valid for carriers: {OPERATING_COMPANY_1}; {OPERATING_COMPANY_2}. Available rates were checked for the following carriers only: {OPERATING_COMPANY_3}.
420 Service option type {SERVICE_OPTION_TYPE} is invalid.
421 Service option types are not considered when requesting rates for a specific service. Please use the special service types instead.
422 Service type Ground Home Delivery must be designated as residential delivery.
423 Flatbed trailer option invalid or missing.
424 Pickup request type is invalid.
425 Pickup request source is invalid.
426 Pending shipment type is invalid or missing.
427 Freight guarantee type invalid or missing.
428 Freight shipment role type invalid or missing.
429 Freight class type invalid or missing.
431 Volume unit of measure missing or invalid.
432 Freight account payment type invalid or missing.
433 Origin postal code missing or invalid.
434 Origin country code missing or invalid.
435 Destination postal code missing or invalid.
436 Destination country code missing or invalid.
437 Freight line item weight is missing or invalid.
438 Rate request type {RATE_REQUEST_TYPE_1}; {RATE_REQUEST_TYPE_2} was ignored because it is incompatible with the request.
439 Service option type {SERVICE_OPTION_TYPE} was ignored because it is incompatible with the request.
440 The combination of carrier codes is invalid; {OPERATING_COMPANY} is not allowed with the other requested types.
443 A rate request requires freightShipmentDetails or a packageSummary or at least on requested package line item object.
444 Invalid credit card number.
445 Requested package line items and freightShipmentDetails cannot be mixed in the same request. Please resubmit your request using one or the other.
446 Package detail indicated {REQUESTED_PACKAGE_DETAIL_TYPE}, but freightShipmentDetails were sent in the request. Please resubmit your request using one or the other.
450 Variable handling cannot be calculated for FedEx Freight Economy or Freight Freight Priority shipments.
451 COD transportation charges cannot be calculated for FedEx Freight Priority or FedEx Freight Economy shipments.
452 Unable to communicate with FXFR.
453 Either a FedEx Freight or FedEx National Freight account number and billing address is required.
454 A {ACCOUNT_NUMBER_TYPE} account number and billing address are required for service type {SERVICE_TYPE}.
455 Rating for FedEx Freight and FedEx National Freight is not supported at this time.
456 GSP rates not allowed to be exposed.
457 Hub ID cannot be null or empty.
458 FedEx SmartPost ancillary endorsement type was not one of the expected values.
459 FedEx SmartPost indicia type is invalid or missing.
461 There are no valid FedEx SmartPost services available.
462 Request for FedEx SmartPost rates returned an error.
463 Physical packaging type was not one of the expected values.
464 Requested package detail type is missing or invalid.
465 Add COD transportation charges cannot be calculated for packageDetail PACKAGE_GROUPS.
466 Variable handling cannot be calculated for packageDetail PACKAGE_GROUPS.
467 Special equipment type was not one of the expected values.
468 Weighing scale type was not one of the expected values.
469 Package {PACKAGE_INDEX} – Group Package Count is required and cannot be a negative value.
470 Requested shipment package count did not match the summed total of group package count values; the summed total of group package count values was used to rate.
471 Extra Labor duration is missing or invalid.
472 Extra Labor is not allowed for the destination.
473 Extra Labor is only allowed for Freight Services.
474 Requested shipment package count did not match the number of requested package line item objects; package count was changed to the number of requested package line item objects.
475 Quote number is required, and cannot be null or empty.
476 Rate quote number {RATE_QUOTE_NUMBER} could not be found.
477 Estimated duties and taxes are only valid for international requests.
478 Estimated duties and taxes are not yet supported for FedEx Ground multiple piece shipments.
   
480 The weight, quantity or quantityUnits fields are invalid for the commodity at array index {COMMODITY_INDEX}; estimated duties and taxes were not returned.
481 The exciseConditions array is missing or invalid for the commodity at array index {COMMODITY_INDEX}; estimated duties and taxes were not returned.
482 Unknown TRDT Error.
483 Estimated duties and taxes were not returned because the commodities object was null or empty.
484 RetrieveRateQuoteRequest object cannot be null.
485 Package special service type Dangerous Goods requires at least one hazardous commodity option type for Ground shipments.
486 Hazardous commodity option type was not one of the expected values.
487 Invalid LoadResourceIdType requested.
488 No LoadResourceParameter entries were requested.
489 Duplicate LoadResourceParameterId values were specified: {LOAD_RESOURCE_PARAMETER_ID}.
490 Missing LoadResourceParameterValue for ID {LOAD_RESOURCE_PARAMETER_ID}.
491 The sum of customsClearanceDetail commodities customs value amounts do not the equal the customsClearanceDetail customs value amount; the greater customs value amount was used to rate.
493 Only U.S. domestic requests are allowed for service level OVERRIDDEN_EDITS.
494 User Detail userID is required for service level OVERRIDDEN_EDITS.
495 Rate quote condition type is missing or invalid.
496 The custom delivery window type specified was not one of the expected values.
497 The special service type {SPECIAL_SERVICE_TYPE} requested for Freight special service payment was not one of the expected values.
498 The freight account payment type {FREIGHT_PAYMENT_TYPE} specified in Freight special service payments was not one of the expected values.
499 Request field {FIELD_NAME} contained an invalid character or format and was ignored.
500 Bad Weight.
501 No Bundling for Purple < 151 LB.
502 Missing Rating Table.
503 Rate Expired Date in Rate Table.
504 Early rate in rate table.
505 Unknown pricing type.
506 Currency Mismatch.
507 No Heavy weight in bundle.
508 NATB not Allowed.
535 Not a Valid EMEA EB Destination.
536 Invalid EB Service Type.
545 Number of Package cannot exceed 999 for Express.
568 Bad Input Data.
573 Invalid Account Number.
579 Error.
583 Third Party Consignee was used with an incompatible service.
584 Third party consignee was used with a payor code of SHIPPER.
600 Variable handling charge type was not one of the expected values.
601 Variable handling charge value (percent or amount) was invalid for the handling charge type requested.
602 Variable handling charge value (percent or amount) was negative.
603 Variable handling currency {CURRENCY_TYPE_1} does not match the payor's currency {CURRENCY_TYPE_2}; variable handling could not be calculated.
604 Variable handling amount required to add total customer charge to COD.
605 Package detail indicated package summary, but more than one package line item object was sent in the request. Please re-submit your request using only one package line item object, or change your packageDetail selection.
606 Add freight to COD request type was not one of the expected values.
609 Multiweight rate automatically requested to support the selected COD transportation changes.
610 Multiweight rate not available, account rate value added to COD instead.
701 Packaging type missing or invalid.
720 Weight Unit Of Measure missing or invalid.
725 Dimension unit of measure invalid or missing.
766 Third Party Consignee was used with an incompatible service.
768 Home Delivery Premium Type invalid or missing.
771 Dangerous goods accessibility type is invalid or missing.
784 COD collection amount cannot exceed $1,000,000.
787 COD collection currency type is invalid or missing.
788 COD collection type is invalid or missing.
790 Signature option type is invalid or missing.
795 Return type is invalid or missing.
796 Drop off type is invalid or missing.
798 Additional rate type(s) not returned because the requested type(s) were invalid.
799 CRS cannot return rates for payment type {PAYMENT_TYPE}.
802 Add freight to COD request for Ground is only allowed for U.S. or CA domestic shipments.
814 InternationalControlledExportType is invalid.
815 InternationalDocumentContentType is invalid.
818 COD collection amount must be in destination {CURRENCY_TYPE} currency.
839 IntlShipmentFlag not populated.
902 The method called is unavailable for the CRS configuration (e.g. an offline-only method was called against online CRS).
905 Cannot ship from this origin zip/postal code to this destination zip/postal code.
911 Number of packages must be greater than 1.
912 An invalid weight was entered.
916 Invalid dimensions have been entered.
917 An invalid accessorial was entered.
918 Declared value is invalid for collection type.
919 An invalid destination zip code was entered for Home Delivery.
924 Customer Information Database Error.
927 Could not import data.
932 Customs/Declared value currency for International FedEx Ground may only be USD or CAD FAST code.
999 An unexpected exception occurred.
3209 This shipment met Shipment Weight Minimum criteria.
7000 No shipper account number.
7002 Package {PACKAGE_INDEX} - Insured value currency {CURRENCY_TYPE_1} does not match the customs value currency {CURRENCY_TYPE_2}.
7003 Return Shipment Type {SPECIAL_SERVICE_TYPE} not allowed for non-validated clients.
7012 No meter number.
7013 Invalid packaging type.
7014 Invalid domestic piece count > PACKAGE_COUNT.
7015 Invalid international piece count > PACKAGE_COUNT.