If you generate an inaccurate invoice, FedEx may bill or refund to you the difference according to the FedEx Service Guide, tariff service agreement or other terms or instructions provided to you by FedEx from time to time. A request for refund on a FedEx shipment must be made in accordance with the applicable Service Guide or terms or instructions provided by FedEx® from time to time. A shipment given to FedEx with incorrect information is not eligible for refund under any FedEx money-back guarantee. FedEx may suspend any applicable money-back guarantee in the event of equipment failure or if it becomes inoperative.
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