FedEx Ground U.S. Collect On Delivery (C.O.D.)

FedEx Ground® C.O.D. allows the shipper to designate the amount of money that the FedEx Ground® driver collects from the recipient when a package is delivered. If the FedEx Ground driver collects guaranteed funds, or a company and/or personal check, the payment is sent directly to the shipper via U.S. mail. If cash is collected, by the next business day, FedEx Ground issues a check to the shipper in the amount of the cash collected. The FedEx issued check is sent to the shipper using the U.S. Postal Service. The shipper must designate the type of payment to be collected by FedEx Ground. FedEx Ground C.O.D. is not available with the FedEx Home Delivery® service. Available options with FedEx Ground C.O.D.:

Delivery Signature Services
Hazardous Materials (Ground U.S.)
Additional handling options are available in FedEx Ground U.S. Shipping.
Note: FedEx offers a FedEx Ground® Electronic Collect on Delivery (E.C.O.D.) option. When you contract to use this option, FedEx electronically deposits your C.O.D. payment into your bank account within 24 to 48 hours of collection. Because E.C.O.D. is a contract service, you must contact your FedEx account executive to register for this option. No additional entries are required to create an E.C.O.D. shipment in the Ship request.

For more detailed information about the services offered by FedEx, see the electronic FedEx Service Guide.

Ground C.O.D. Coding Details

Before you begin coding FedEx Ground C.O.D., you should know:

Two labels print at ship time: one inbound label to ship the package and one outbound label to return payment to you.
Valid payment amounts are:
o Secured — cashier’s check, official check, or money order
o Unsecured — personal check, certified check, cashier’s check, official check, money order, or company check
C.O.D. shipments can be coded as multiple-package shipments (MPS). This means that you must create multiple C.O.D. packages using multiple Ship requests. These packages must be going to the same destination with the same service type. See Single and MPS C.O.D. Shipments for more information about multiple occurrence elements. For C.O.D. MPS shipments, a shipping label prints for each package, and one C.O.D. return label prints to return payment to you.
You may override your shipper address if you want the payment returned to a different location.

Single and MPS C.O.D. Shipments

FedEx Ground C.O.D. is requested using the ShipService WSDL. In addition to the basic shipping elements required for a FedEx Ground shipment, the following elements are available:

Element

Package/
Shipment Level

Description

ShipmentSpecialServiceType

Shipment

This element should be set to C.O.D. for a single C.O.D. package. For an MPS C.O.D., the master package (first package in the sequence) must include this element.

Weight

Package

Individual package weight is required for all shipments. The Weight element includes Weight/Units and Weight/Value. Values for Weight/Units are:

LB
KG

Weight/Value is entered with one explicit decimal position.

Dimensions

Package

Optional for customer packages. Not allowed for FedEx package types. The Dimensions element includes:

Width
Height
Length
Units

Dimensions/Units values are:

CM
IN

CodDetail/CollectionAmount

Package

Valid values are:

Currency: Currency type for C.O.D. For U.S. Express shipments, the currency type is U.S.
Amount: The total amount to be collected. For MPS shipments, the element must be included on each package and include the total collection amount minus transportation charges.

Note: The collection amount must be added to each package in an MPS C.O.D. shipment. Since Ground packages do not travel together and may be delivered at different times, you should add the value for the individual packages to be collected.

CodDetail/CollectionType

Shipment

Required. Valid values are:

ANY
CASH
COMPANY_CHECK
GUARANTEED_FUNDS
PERSONAL_CHECK

CodDetail/
AddTransportationCharges

Shipment

Optional. This element allows you to add transportation charges to the C.O.D. collection amount. Values are:

ADD_ACCOUNT_COD_SURCHARGE
ADD_ACCOUNT_NET_CHARGE
ADD_ACCOUNT_NET_FREIGHT
ADD_ACCOUNT_TOTAL_CUSTOMER_CHARGE
ADD_LIST_COD_SURCHARGE
ADD_LIST_NET_CHARGE
ADD_LIST_NET_FREIGHT
ADD_LIST_TOTAL_CUSTOMER_CHARGE
ADD_SHIPMENT_MULTIWEIGHT_NET_CHARGE
ADD_SHIPMENT_MULTIWEIGHT_NET_FREIGHT
ADD_SUM_OF_ACCOUNT_NET_CHARGES
ADD_SUM_OF_ACCOUNT_NET_FREIGHT
ADD_SUM_OF_LIST_NET_CHARGES
ADD_SUM_OF_LIST_NET_FREIGHT

CodDetail/ReferenceIndicator

Shipment

Optional. If you want reference information added to the return C.O.D. label, use this element. Values are:

INVOICE
PO
REFERENCE
TRACKING

CodRecipient

Shipment

The C.O.D. return label uses your shipper information as the recipient for the C.O.D. payment. To override this address, the following elements are required:

Contact
Company (if contact is not supplied)
City
Country
State
PostalCode
Telephone
Residential (for residential addresses)

 

MPS C.O.D. Elements

Element

Package/Shipment Level

Description

SequenceNumber

Package

Required for MPS shipments. Each C.O.D. shipment must contain a SequenceNumber. For example, the first package (also known as the master package) has a sequence number of 1. All additional packages are numbered sequentially. This number system is important because the master package carries shipment-level information.

MasterTrackingId

Package

Required for MPS shipments. The reply for the first package (master package) in a C.O.D. shipment includes the MasterTrackingID element. This element includes both the MasterTrackingNumber and FormID. For each subsequent ship request for an MPS C.O.D., the MasterTrackingID (with MasterTrackingNumber and FormID) element is required.

MasterTrackingID/TrackingIDType

Package

Valid values:

EXPRESS
FREIGHT
GROUND
USPS

PackageCount

Shipment

Total number of packages in the MPS C.O.D. shipment. Include this element in the master package request.

TotalShipmentWeight

Shipment

Total shipment weight is added to the master package in the MPS shipment and contains the total weight of all packages in the shipment.

Reply Elements

Element

Description

CodReturnTrackingId

Returned in the reply for a single piece C.O.D. for Express shipping. Includes tracking number and form ID.

MasterTrackingId

Returned in the master package reply for an MPS C.O.D. Includes tracking number and form ID.

MasterTrackingID/TrackingIDType

Valid values:

EXPRESS
FREIGHT
GROUND
USPS

Surcharge/SurchargeType

COD for C.O.D. surcharge amount for shipment.

 

Note: Additional shipping options like Hazardous Materials and Shipment Notification are available for C.O.D. shipments. Information for each of these options is provided in the applicable topic. For MPS C.O.D. shipments, you may request additional options either on the package level or the shipment level:

Shipping Option

Package vs. Shipment Level

Delivery Signature Options

Shipment

Hazardous Materials

Shipment

Dry Ice

Shipment

Reference Elements

Package

Shipment Notification

Shipment

Future Day

Shipment

Variable Handling Charge

Package

Ground E.C.O.D.

Use the FedEx Ground E.C.O.D. service option to receive funds within 24 to 48 hours after shipment delivery. Shippers receive monies via electronic funds transfer. Contact your FedEx account executive for more information about E.C.O.D.

E.C.O.D. is not available with FedEx Home Delivery service. You can ship either C.O.D. and/or E.C.O.D., but you cannot use both services simultaneously under the same meter number.

Available options with FedEx Ground E.C.O.D.:

Delivery Signature Services
Prepaid or third-party billing only
Declared Value
Hazardous Materials (Ground U.S.)
FedEx Home Delivery Convenient Delivery Options
Variable Handling Charges

Shipping a FedEx Ground E.C.O.D. package requires three thermal labels. Label 1 must be affixed to the outside shipping container. Labels 2 and 3 must be placed in a FedEx Ground C.O.D. pouch (OP013 POUCH) and affixed to the outside shipping container.

For more detailed information about the services offered by FedEx, see the electronic FedEx Service Guide.