How to use drop boxes
- Prepare a FedEx Express box or envelope or your own box or envelope up to 20” x 12” x 6” in size.
Frequently Asked Questions
Is a FedEx Express Drop Box only for shipping with FedEx Express?
Yes, these drop boxes are for FedEx Express only. Please use other options to ship with FedEx Ground.
What is an acceptable box size?
Drop boxes will accept packages 20" x 12" x 6" or smaller.
How do I pay for a drop box shipment?
Before placing your package in the drop box, affix a shipping label to your package. You can create a label online with your account number or credit card. You can also write your account number or credit card number on a shipping label found in the top of the drop box. Cost is determined by several factors, including origin, destination, weight and desired delivery date.
Can I track a package shipped from a drop box?
Yes, it’s easy to track packages shipped from drop boxes.
How do I find pickup times?
Pickup times vary, with many locations offering later pickup and Saturday pickup. Find detailed pickup times using our mailbox locator. Also, the top right corner of each drop box will display the pickup time and whether a pickup has been made yet today.
What is the difference between FedEx Express and FedEx Ground?
FedEx Express can be shipped in FedEx Express Drop Boxes and offers time-definite next-day delivery with 1-, 2-, or 3-day shipping options. FedEx Ground offers fast and reliable day-definite delivery in 1–5 days, and can be shipped from other FedEx locations.
Can I ship dangerous goods?
No, drop boxes do not allow dangerous goods. Ship approved dangerous goods at a FedEx Ship Center®.
Does weight factor into shipping cost?
Yes, weight is one of several factors to determine the shipping cost. Once your package arrives at a FedEx facility, it will be weighed. The total weight, along with other factors including origin, destination and desired delivery date, will determine the shipping cost. This amount will then be charged to your FedEx account or credit card.