Get Peace of Mind With Guaranteed Services From FedEx Freight®

Need your shipment early in the morning? Or do you want a guarantee that your shipment hits its ETA? Choose A.M. Delivery or Close of Business Delivery, both backed by a money-back guarantee.

Timing can mean everything in today's business world. That’s why we provide you with the tools you need to be successful: choose FedEx Freight® Priority when you need faster delivery, or FedEx Freight® Economy when you can trade time for savings. And when you need extra assurance that your deliveries will arrive when you need them, select time- and day-definite delivery options backed by a money-back guarantee for both services.

While other LTL (less-than-truckload) freight delivery companies can deliver your shipment by a guaranteed specific day or time, they charge a lot more than FedEx does.

Guaranteed-service delivery options
FedEx Freight offers day- and time-definite options for your LTL freight delivery needs:

  • A.M. Delivery. For an $80 up-charge, your shipment is delivered on the scheduled delivery date by 10:30 a.m., backed by a money-back guarantee.
  • Close of Business. For a $65 up-charge, your shipment will arrive by 5 p.m. on the scheduled delivery date. This service, backed by a money-back guarantee, is free on FedEx Freight Priority shipments for standard tariff customers.
When to use day- and time-definite services
These scenarios provide examples of when you’ll gain greater peace of mind by requesting A.M. Delivery and Close of Business Delivery services:

A.M. Delivery
The scene
Many times customers wait all day to receive a shipment that arrives at the last minute — or worse, not at all. You might need a replacement part to repair a down production line, or maybe you want your product available earlier in the day so you can maximize sales.

The solution
To better manage your supply chain and staff scheduling — and avoid the hassle of waiting around for a carrier to show up — request A.M. Delivery service and be assured your shipments will arrive on their scheduled delivery date by 10:30 a.m.

Close of Business Delivery
The scene
Your drywall order will be available in a few days, so you've lined up your construction crew to be on site the morning after the shipment arrives. If the shipment isn't there on its scheduled delivery date, the delay will cost you money because you'll have to pay the crew for unproductive hours.

The solution
Requesting Close of Business Delivery will save you time and money. Your shipment is delivered by 5 p.m. on the scheduled delivery date so when your crew arrives in the morning, the drywall is waiting for them, not the other way around.

How to request guaranteed services
To request a FedEx Freight Priority or FedEx Freight Economy delivery backed by a money-back guarantee, simply do one of the following:
  • Check A.M. Delivery or Close of Business Delivery under Guaranteed Services Options on a FedEx Freight Bill of Lading.
  • Clearly write A.M. Delivery or Close of Business Delivery and indicate your request for guaranteed service as a special instruction on your Bill of Lading. Inform your FedEx driver of your selections.
By wisely managing your supply chain, you can protect your business and your place in the market by getting your shipments delivered early, ahead of your competition.

Learn more
Click here for more information on day- and time-definite FedEx Freight services.

More from FedEx Updates
Find additional tips and tricks to improve your FedEx experience on FedEx Updates.

1Exceptions to the money-back guarantee are explained in item 760 of the FXF 100 Series Rules Tariff.

Subscribe to FedEx Updates

Subscribe now

Find FedEx Locations

Find the locations nearest your ZIP code, address or phone number.

Find a Location

Already Subscribed?

Update Profile