An Explanation of Basic FedEx Freight® Services

FedEx Freight is changing the LTL (less-than-truckload) industry with its one streamlined network and two easy service options.

The information below outlines a comparison of the services that are available via FedEx Freight:

FedEx Freight® Priority
Features. Fast service for when you need reliable time-sensitive delivery for your LTL freight shipments.

Transit times. The same speed of delivery you enjoyed with FedEx Freight, with all-points coverage nationwide. For specific transit times, go to Get FedEx Freight Transit Times and enter the ZIP codes for the origin and destination locations, or the city and state or province. You can also view a color-coded transit map for your location.

Value-added service options:

  • A.M. Delivery provides for morning delivery, backed by a money-back guarantee for an $80 up-charge.
  • Close of Business Delivery offers a no-fee money-back guarantee for customers on our FXF 1000 Rate Base.1 A money-back guarantee is also available for customers on contracts rates for an up-charge of $65 per shipment.
  • Custom Delivery, enables you to select a delivery date before, on or after a date or between two dates, as long as it's on or after the standard delivery date.
  • FedEx Freight Advance Notice® is a free web-based service that notifies you immediately on the rare occasion when a FedEx Freight Priority shipment is off schedule, enabling you to make the necessary adjustments to keep your business up to speed and give you a competitive advantage.
When to use. If you have time-sensitive delivery needs, use FedEx Freight Priority.

FedEx Freight® Economy
Features. Reliable, economical service for your standard LTL freight shipments.

Transit times. The speed of delivery you were used to with FedEx National LTL, with some added lane enhancements. On average, FedEx Freight Economy delivers in one additional transit day over FedEx Freight Priority. For specific transit times, go to Get FedEx Freight Transit Times and enter the ZIP codes for the origin and destination locations, or the city and state or province. You can also view a color-coded transit map for your location.

Value-added service options.
  • A.M. Delivery is backed by a money-back guarantee for an $80 up-charge.
  • Close of Business Delivery is backed by a money-back guarantee for a $65 up-charge.
  • Custom Delivery enables you to select a delivery date before, on or after a date or between two dates, as long as it's on or after the standard delivery date.
When to use. If you can trade time for savings, use FedEx Freight Economy.

How to schedule a pickup
You can schedule your LTL freight pickup for either service on the same form:
  1. Decide which service best fits your shipment needs:
    • FedEx Freight Priority when speed matters.
    • FedEx Freight Economy when you can trade time for savings.
  2. Complete a FedEx Freight Bill of Lading or create one of your own:
    • FedEx Freight Bill of Lading. Indicate on the document if you want FedEx Freight Priority or FedEx Freight Economy, plus any value-add options you might need.
    • Your own Bill of Lading. Handwrite the service name and value-add options of your choice.
  3. Schedule your pickup using one of these easy options:
    • Go online to schedule your pickup for either service.
    • Call FedEx Freight Customer Service at 1.866.393.4585. You only need to call one number to schedule a FedEx Freight Priority or FedEx Freight Economy pickup.
Transit times
You can get specific transit times based on your shipment's origin and destination locations or check out our transit maps for an overview of delivery times.

More from FedEx Updates
Find additional tips and tricks to improve your FedEx experience on FedEx Updates.

1Applies to FXF 1000 Rate Base customers only. Subject to terms and conditions provided in the FXF 100 Series Rules Tariff.

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