Online FedEx Service Guide Updates
The Service Guide website is the best place to find up-to-date information about FedEx® services and download key resources.

The Service Guide website makes it easy for you to quickly access information about FedEx services and download useful resources such as new-customer welcome kits, packing guides, rate and surcharge charts, and more.

Recent highlights
Updates to the website occurred in July and October 2011 and feature information about dangerous goods and hazardous materials, packaging, and changes to U.S. export documentation. The guide also provides details about our newly expanded FedEx International First® service to China and Singapore, and includes downloadable destination postal-code charts.

Returns, dangerous goods, and extra services
The Returns and Extra Services section of the online guide was recently reorganized into three separate pages so you can find the specific information you’re looking for more quickly:

  • Return services. FedEx offers a robust portfolio of return services, including labels, tags and information on the FedEx® Return System.
  • Dangerous goods and hazardous materials. Whether you ship via FedEx Express or FedEx Ground, we can help you get your sensitive shipments to their destinations securely.
  • Value-added options. From pickup and delivery options, to proof-of-delivery and collect-on-delivery services, to special handling services, we offer a host of extras to meet your unique needs.

Get started
Go to to make the most of your FedEx shipping.

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