Welcome to the Interactive Help Guide. To learn more about new features on fedex.com, launch one of the guides below for access to demonstrations, practice sessions and other help options.
Prepare a shipment online
In this guide, you will learn how to prepare a label online for your shipments within the U.S. and to international destinations. See how easy it is to ship via FedEx Express®, FedEx Express® Freight, FedEx Freight®, or FedEx Ground®.
Save and manage addresses
Learn how to save, edit and manage your contacts in your fedex.com Address Book. You can even validate addresses and import existing addresses to save time.
Use shipping administration
Check out the features of FedEx Ship Manager® at fedex.com Shipping Administration and see how simple it is to manage and organize your shipping needs. Run reports, assign shipping privileges, manage accounts, and more.
Schedule a pickup
In this guide, you will learn how to schedule a pickup for FedEx Express, FedEx Express Freight, FedEx Freight and FedEx Ground shipments, as well as learn about the new features available.
Get rates and transit times
In this guide, you will learn how to get rates and transit times for shipments both within and outside the U.S.
