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Frequently Asked Questions


What time does my workday begin?
You are not required to start at a specific time, but the workday usually begins in the early morning. The workweek is usually Tuesday thru Saturday.
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How can I increase business in my area?
By establishing a good professional relationship with recipients in your work area, you may be able to develop additional deliveries and increase your settlement.
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What happens if my vehicle breaks down?
If for some reason your vehicle is not available for service, you are responsible for obtaining a suitable vehicle from any source you choose.
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Can I employ someone to help me?
You may employ a helper to assist you in servicing your work area. If you plan to have either a helper or another driver for the vehicle, he or she must be qualified and approved by FedEx Home Delivery. Because the helper or supplemental driver is your employee, you are responsible for setting compensation, hours of work, and other conditions and terms of employment.
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Can I own additional vehicles?
Yes. You may apply to operate additional vehicles, provided you meet service expectations.
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Am I guaranteed a certain amount of work?
Although you get no guarantees as an independent contractor, we have certain criteria in place before adding routes. We will not add contractors unless we have determined there is enough business. Helping build your service area is our experienced sales force. The company also provides marketing and advertising support that has made FedEx one of the top company names most recognized around the world.
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What happens if I want to take a vacation?
As an independent businessperson, you are responsible for arranging qualified coverage of your route while you are on vacation.
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