International Shipping Resources

Resources for preparing and sending an international shipment

If you want to: Go to: Call:
Set up a new account fedex.com/us/oadr 1.800.GoFedEx
1.800.463.3339

and say "new account setup"
Get international shipping assistance smallbusiness.fedex.com/content/fedex/topics/go_international/faqs.html 1.800.GoFedEx
1.800.463.3339

and say "international services"
Schedule a pickup for your international package fedex.com/us/fcl/pckgenvlp/pickup 1.800.GoFedEx
1.800.463.3339

and say "schedule a pickup"
Track the status of an international package fedex.com/us/track 1.800.GoFedEx
1.800.463.3339

and say "track a package"
Learn more about shipping international freight fedex.com/us/service-guide/our-services/express-freight-international 1.800.332.0807
Schedule an international freight pickup fedex.com/us/fcl/pckgenvlp/pickup 1.800.332.0807
Learn more about international shipping services fedex.com/us/service-guide 1.800.GoFedEx
1.800.463.3339

and say "international services"
Learn how to create shipping labels fedex.com/us/service-guide/new-customer 1.800.GoFedEx
1.800.463.3339

and say "create a label"
Learn how to create international documentation fedex.com/us/international-resource-center/create-your-documents.html 1.800.GoFedEx
1.800.463.3339

and say "international services"
Access online international shipping tools: get help with documentation, estimate duties and taxes, and more fedex.com/gtm 1.800.GoFedEx
1.800.463.3339

and say "international services"
Find the nearest FedEx locations to drop off an international shipment fedex.com/Dropoff/start 1.800.GoFedEx
1.800.463.3339
and say "locations"
Order new shipping supplies fedex.com/us/fcl/pckgenvlp/ordersupplies/index.html 1.800.GoFedEx
1.800.463.3339
and say "order supplies"

Resources for growing your business internationally

If you want to: Go to: Call:
Seek regulatory assistance Send an email to rcg@fedex.com 1.800.851.3336
FedEx International Regulatory Consulting
Get U.S. Commercial Service export advice and assistance smallbusiness.fedex.com/international/uscs 1-800-USA-TRADE (872-8723)
Email the U.S. Census Bureau Foreign Trade with export questions ftdwebmaster@census.gov 1.800.549.0595
Get industry-specific export assistance from local U.S. Commercial Service trade specialists www.export.gov/eac/index.asp Go to http://www.export.gov/eac/index.asp, enter your ZIP code and the local export assistance center will populate
Access U.S. Census Bureau export training videos www.census.gov/foreign-trade/aes/exporttraining/videos/ 1.800.549.0595
select Option 1
Learn more about Free Trade Agreements www.trade.gov/fta/index.asp Go to http://2016.export.gov/usoffices/index.asp and select the office closest to you for phone number