FedEx Electronic Trade Documents
Frequently Asked Questions
- What is FedEx Electronic Trade Documents?
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FedEx Electronic Trade Documents is an international shipping solution that allows you to submit your customs documentation electronically so you no longer need to print multiple copies – it’s all automated.
- Why should I use FedEx Electronic Trade Documents?
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It will simplify the international shipping process. You do not have to print, sign, fold and attach multiple copies of trade documentation to each shipment. You can save money on printing documents and save time on processing international shipments.
- What are the key benefits of the FedEx Electronic Trade Documents?
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FedEx Electronic Trade Documents helps you simplify the international shipping process, makes operational efficiencies possible by helping you save paper and reducing your printing costs and provides peace of mind.
- You can upload trade documents in advance of your shipment, allowing time for pre-clearance assistance.
- You can upload company letter head and signature images to help you comply with customs clearance requirements in some countries.
- This is a sustainable solution that allows you to lower your carbon footprint
- How does FedEx Electronic Trade Documents optimize the customs clearance process?
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It allows you to send the customs documentation much earlier. If there is any missing or additional information needed, you will be notified earlier, reducing the impacts of any shipment delays or caged shipments.
- What countries can accept a shipment using FedEx Electronic Trade Documents?
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FedEx Electronic Trade Documents can be used for both imports and exports. View the list of available countries to see if it is accepted in the countries you ship to/from.
- What kinds of shipments can use FedEx Electronic Trade Documents?
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It is available for both FedEx Express and FedEx Ground shipments. FedEx Electronic Trade Documents is most beneficial for non-document or commodity shippers who have a LAN-based connection.
- What are my options for uploading international trade documents?
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You can choose to either electronically submit your own trade documents or take advantage of documents generated by FedEx. The choice is yours. However, FedEx strongly recommends you upload international trade documents created by your own systems in your own preferred formats — e.g., PDF, Microsoft Word, Microsoft Excel — to help ensure a seamless customs clearance process.
- Does this mean that I no longer need to print any more trade documentation?
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You may be required to submit original paperwork based on the country and type of commodity you are shipping. Please consult FedEx Global Trade Manager to find out if original documentation is required. You can also use this tool to find which international shipping documents are required for your shipment. Please remember to print your international shipping label for all shipments.
- Do I still have to print my shipping label?
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Yes. FedEx Electronic Trade Documents allows you to submit customs documentation electronically, but you must still print a shipping label.
- I want to start using FedEx Electronic Trade Documents. How do I get started?
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To start submitting your customs forms electronically, you must enable FedEx Electronic Trade Documents. Enablement instructions can be found by visiting fedex.com/us/international/trade-documents/enable.html. Follow the step-by-step instructions to enable or contact FedEx Technical Support at 1.877.339.2774 for additional assistance.
