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Exporting Tips From U.S. Commercial Service Experts
Each month, we bring you market tips and insights from senior commercial officers and other highly experienced USCS team members, working first-hand in growing and established international markets. Learn about the unique qualities that make these viable markets for your international growth plan.
Market Spotlight: Qatar
While well-known as a lucrative market for the oil and gas industries, Qatar is carving its niche as a hub for Arab and Islamic art and culture. What does this mean for U.S. businesses? Senior Commercial Officer Robert W. Dunn explains how Qatar's shift in economic development and spending benefits U.S. exporters in a wider variety of business sectors.

About Robert W. Dunn
Senior Commercial Officer
U.S. Embassy, Qatar
Robert Dunn began his Commercial Service tour in Doha, Qatar, as senior commercial officer in August 2011. He has been with the Commercial Service since 1998, completing tours in Korea [1998–2003], Turkey [2005–2008] and United Arab Emirates [2008–2011]. His leadership in United Arab Emirates — managing partner post responsibilities with Oman — garnered him the Superior Honor Award from the Department of State. He also served as director of the Kansas City Export Assistance Center from 2004 to 2005, supervising a professional staff that supports a diverse group of exporters in 16 counties in northwest Missouri and 48 counties in northern and southeastern Kansas.
Throughout his Commercial Service career, Bob has supported a variety of business sectors, including safety and security, automotive, health care, energy, infrastructure, transportation, and defense and aerospace products, services and sales.
Prior to joining the Commercial Service, Bob served as program manager for International Defense Trade Programs in the Department of Commerce's [DOC's] Bureau of Export Administration from 1990 to 1998 and was awarded the DOC Silver Medal Award for the "Development of a Successful Defense Trade Advocacy Program" in 1998. He also served in the Pentagon, supporting the International Defense Cooperative Programs of the U.S. Navy and U.S. Air Force from 1986 to 1989.
Bob received his B.A. and M.A. in international relations from the University of Pittsburgh.

- Tell a little about your experience in the Qatar market.
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It's hard to believe I've been here less than a year. It's been an amazing whirlwind of activity. While Qatar is a small country geographically, it's unmatched in terms of its government and commercial spending — an investment that is transforming this country. As a commercial officer, I couldn't ask for a better assignment than Doha to support President Obama's National Export Initiative and contribute to the American economic recovery. On a personal level, I've found it's also a great place to live and raise a family. It's very safe, the weather is good (most of the year!), and the schools are excellent. And with so many expats here from around the world, it's easier to make new friends.
- How does Qatar differ from the rest of the region?
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Qatar's National Vision 2030 document lays out a vision to grow a "knowledge-based economy" in the country, independent of hydrocarbons. The country's leadership is attracting and retaining world-recognized talent who can create and preserve artistic and cultural capital, market their creations, and establish Qatar as an international center for artistic, sporting and cultural events. For a country with approximately 250,000 citizens and fewer than 2 million residents, Qatar has already successfully forged long-term relationships with top talent and hosted top-tier sporting, film, literary and cultural events and festivals, and is quickly becoming a world repository and center for the preservation of the artifacts of Arab and Islamic history.
- Are there any thriving industries or opportunities U.S. exporters should know about?
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Oil and gas have historically represented the major commercial industrial sector for development in Qatar. While this sector is well-established in Qatar and well-represented by U.S. companies, there are still great opportunities here. But the trend over the next several years is the downstream side — such as petrochemicals — rather than upstream, along with oil and gas services, and emerging renewable technologies.
Today, the infrastructure sector dominates Qatar's economic priorities. Already a focus of the National Vision 2030, improving Doha's physical infrastructure is now an even higher priority as a result of Qatar's winning hosting rights for the 2022 FIFA World Cup. Subsequently, Qatar announced it would bid on the 2020 Summer Olympics, moving the schedule up to meet 2020 requirements. Accordingly, Qatar projects spending $100 billion to $200 billion to support a new international airport, a new seaport, roads and the rail system, among others. Related to these projects, opportunities exist in engineering services, construction, and building products and services.
Other major commercial sectors with potential include information and communications technology [ICT], health care, education, automotive and the service sector.
- Can you share some unique characteristics of the Qatar business culture?
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Based on my experience in the region, I think the business culture in Qatar is similar to that of other Gulf States, with an emphasis on establishing long-term relationships and building trust before talking specifics on commercial activities and cooperation. This is sometimes difficult for Americans who are focused on "making the deal" quickly, rather than putting in the time to nurture a partnership from the beginning.
- Can you share some tips for U.S. companies doing business in Qatar? What can they expect, and how can they navigate the market effectively?
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Think long-term and develop partnerships:
- Establish a local presence and show your commitment to Qatar. Don't try to do business in Qatar from a third country.
- Bring your best. These are once-in-a-lifetime opportunities with intense worldwide competition. You don't get a second first impression!
- Be prepared for tough price negotiations. Technical aspects are ranked high, but low price still matters.
- Contact your local U.S. Department of Commerce Export Assistance Center.
Learn more about exporting to Qatar
Get more in-depth information about doing business in Qatar. Read about market opportunities and challenges, check out upcoming events, and dive into market research — all from the USCS website.
Setting your sights on other Middle East markets?
See if other Middle East markets are a good fit for your international business plan. Our regional highlights on United Arab Emirates offer an overview of the market and details on how FedEx® shipping services can help you reach customers there.



