Open new markets with new solutions. The way FedEx Kinko's helped our company deliver training materials to New Delhi will help us meet large-scale client needs as we expand our business in the Netherlands, the United Kingdom, China and Mexico. — Peter Gray, Vice President of Operations, The Ken Blanchard Companies As the information economy touches new parts of the globe, business faces new opportunities — and new challenges. For The Ken Blanchard Companies, a California-based firm specializing in leadership development in the global workplace, moving into new markets has also meant dealing with lengthy customs delays in shipping its customized training materials to international client sites. Recognizing that new opportunities require new solutions, FedEx Kinko's approached Blanchard with an innovative and economical solution for getting materials to a seminar in New Delhi, India. Instead of printing the materials in California and shipping them to New Delhi, FedEx Kinko's sent digital versions of the documents to one of its centers in China. There, the materials were produced and packed in a single day, then delivered to New Delhi via FedEx Express. China's proximity to India and the established trade relations between the countries enabled FedEx to ship the materials more quickly and cheaply than ever before. Blanchard has more than 40 organizational experts (including Alan Youngblood, pictured above right) who work with executives on leadership development, change management and performance improvement. As these valuable experts travel the world engaging with large international clients, the unique solution from FedEx Kinko's helps Blanchard further expand its business.