Supplier Diversity

 

FedEx Office suppliers play a critical role in supporting our operations. Meeting the demands of a global retailer requires high standards of efficiency and effectiveness.

Our suppliers understand this mandate and rise to the occasion by providing the commodities, services, ideas and solutions we need to deliver daily on our promises to customers — while continuously finding ways to reduce our costs.

Given that FedEx offers the broadest array of transportation, e-commerce and supply chain solutions in the world, we understand the value of supply chain management. FedEx Office seeks to purchase from companies who also understand that value and will work with us to optimize our collective supply chains to reduce total costs of ownership.

Supplier Diversity Program

FedEx Office Diverse Supplier Function provides avenues for underutilized suppliers to access the FedEx Office supply chain.

We strive to meet our minority spend goals through a number of means.

First, we contract directly with minority and women owned businesses that are competitive in quality, service and cost. Additionally, we encourage the inclusion of minority, women, and small-owned businesses within the subcontracting plans of our entire supplier base.

If you are interested in registering with the FedEx Office Diverse Supplier Function, we encourage you to review the program through the navigation on this page.

Our Organization

FedEx Office operates as one of a family of operating companies functioning separately under the FedEx flagship. Each operating company focuses on the service and value needs of its customers.

To simultaneously support the unique needs of our operating company and ensure the lowest possible total cost to the corporation, purchasing for FedEx Office is performed at both the corporate (FedEx) and individual operating company (FedEx Office) levels.

At the operating company level, FedEx Office purchases the products and services that are highly unique to our needs.

Supplier Selection Process

FedEx Office is committed to reducing our total costs, while simultaneously acting as a responsible corporate citizen and providing excellent service to our customers. To achieve these three objectives, we look for the following characteristics from potential suppliers.


Strategy — Services or products with clear strategic value to FedEx Office, our customers and/or our team members.

Resources — Developing and deploying human resources, information systems and raw materials necessary to maximize performance. Nothing happens without highly skilled professionals using effective technical tools and quality materials.

Processes — Creating strategic plans based upon total cost management and insourcing/outsourcing analysis and applying a systematic approach to better utilizing the supply base.

Optimization — Aligning the supply base with our supply chain goals and continually seeking to improve the supply chain methods and composition.

Globalization — Viewing supply opportunities on a global basis.

Sustainability — Improving our business practices so that they are more sustainable from environmental, economic and social perspectives.

FedEx Office will never compromise our high standards for service and quality from suppliers. We look for quality products and services delivered ontime and at competitive prices, resulting in the lowest total cost of ownership. FedEx Office selects its suppliers based on their ability to meet our stringent requirements and the capability to serve as a supply chain improvement partner.

Before contacting us about being a supplier, you should ask yourself:

"Do I have a product or service that FedEx Office needs?"
"Do I have the resources to supply these needs in sufficient quantities as well as the support service required?"
"Do I have a strategy to meet FedEx Office goals to reduce its total cost of ownership?"

 

What We Buy

Below is a list of goods and services that FedEx Office has purchased in support of our retail operations or team members. This list is not meant to be comprehensive or indicate future intent to buy. Instead, the list is merely a sample of the types and goods and services that FedEx Office has purchased in the past.

Advertising Ancillary Equipment Apparel Architect
Awards Binding & Laminating Boxes Cabling
Car Rental Cleaning Carpets & Floors Cleaning General Cleaning Linens
Cleaning Parking Lots Cleaning Windows Coffee Computer Accessories
Computer Hardware Computer Rental Computer Repair Computer Software
Conference Services Construction Courier Equipment Rental
Exterminators FF&E Maintenance First Aid & Safety Food & Beverages
Freight General Maintenance Gift & Promotional Items HVAC
HVAC Maintenance Insurance Janitorial Supplies Labels
Large-Format Paper Lighting Locksmith Machines
Mailing Equipment Mailing Service Maintenance Glass Maintenance Hardware
Maintenance Painting Maintenance Plants Maintenance Plumbing Maintenance Signs
Maintenance Windows Marketing Meeting Facilities Mounting Supplies 
Moving & Storage Office Supplies Paper Photo Supplies
Real Estate Security Security Armored Security Monitor
Signs & Banner Small Equiment Maintenance Stationery Store Music
Tabs Telecommunications Toner Training
Translation Travel Vehicle Maintenance Vehicles
Vending Water (Bottled/Filtered) Window Coverings

 

Program Overview

 At FedEx Office, we look for quality products and services that are delivered on time and at competitive prices. Before contacting us about being a supplier, you should ask yourself: "Do I have a product or service that FedEx Office needs?" and "Do I have the resources to supply these needs in sufficient quantities as well as the support service required?"

Who's Eligible

Minority Owned Business: A "minority-owned business" is a business in which 51 percent of the company is owned, controlled and operated by one or more individuals from a minority group. In the case of a publicly held concern, an individual or individuals from a minority group must own 51 percent of all company stock.

Woman Owned Business: A "woman-owned business" is a business in which 51 percent of the company is owned, controlled and operated by one or more non-minority women. In the case of a publicly held concern, a non-minority woman individual or group of non-minority women must own 51 percent of all company stock.

Small Business Concern: A "small business" is a business defined pursuant to Section 3 of the Small Business Act (SBA) and relevant regulations issued pursuant thereto. Generally, this means a small business concern organized for profit, which is independently owned and operated, is not dominant in the field of operation in which it is bidding, and meets the size standards as prescribed in government regulation. Consult your regional or district SBA office if further clarification is needed.

Minority Group Members include:

African-American: Citizens of the United States having origins in any of the Black African racial group.
Asian-Pacific American: Citizens of the United States whose origins are from Japan, China, Philippines, Vietnam, Korea, Samoa, Guam, U.S. Trust Territories in the Pacific, Northern Marianas, Laos, Cambodia or Taiwan.
Asian-Indian American: Citizens of the United States whose origins are from India, Pakistan, and Bangladesh.
Hispanic American: Citizens of the United States of Spanish culture whose origins are Mexico, South or Central America or the Caribbean Islands.
Native American: American Indians, Eskimos, Aleuts, and Native Hawaiians.