Printer-Friendly Supplier Selection Process

FedEx Office is committed to reducing our total costs, while simultaneously acting as a responsible corporate citizen and providing excellent service to our customers. To achieve these three objectives, we look for the following characteristics from potential suppliers.

Strategy — Services or products with clear strategic value to FedEx Office, our customers and/or our team members.

Resources — Developing and deploying human resources, information systems and raw materials necessary to maximize performance. Nothing happens without highly skilled professionals using effective technical tools and quality materials.

Processes — Creating strategic plans based upon total cost management and insourcing/outsourcing analysis and applying a systematic approach to better utilizing the supply base.

Optimization — Aligning the supply base with our supply chain goals and continually seeking to improve the supply chain methods and composition.

Globalization — Viewing supply opportunities on a global basis.

Sustainability — Improving our business practices so that they are more sustainable from environmental, economic and social perspectives.

FedEx Office will never compromise our high standards for service and quality from suppliers. We look for quality products and services delivered ontime and at competitive prices, resulting in the lowest total cost of ownership. FedEx Office selects its suppliers based on their ability to meet our stringent requirements and the capability to serve as a supply chain improvement partner.

Before contacting us about being a supplier, you should ask yourself:

• "Do I have a product or service that FedEx Office needs?"
• "Do I have the resources to supply these needs in sufficient quantities as well as the support service required?"
• "Do I have a strategy to meet FedEx Office goals to reduce its total cost of ownership?"