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See how FedEx One Rate can streamline your shipping experience.
Frequently Asked Questions
What is FedEx One Rate shipping?
FedEx One Rate is a simple, flat rate pricing option for FedEx Express® package shipping within the U.S. It is for customers who want predictable and easy-to-understand pricing options, while still receiving the reliability and excellent service they expect from FedEx. It’s the perfect offering for consumer and small-business customers.
How does FedEx One Rate shipping work?
Predictable pricing means it’s this simple:
- Select one of twelve free packaging options, varying in range from small to extra-large.
- Select the destination.
- Select a FedEx Express 1-, 2-, or 3-day U.S. domestic package service.
That’s it! There is no need to weigh or measure FedEx Envelopes 10 lbs. or less, and FedEx paks, boxes and tubes 50 lbs or less, and the FedEx One Rate price includes fuel, residential and delivery area surcharges. Additional surcharges, like Saturday pickup, are available for a nominal fee.
How is the flat rate determined?
The flat rate is based on the 3 factors of FedEx Express packaging, destination and the FedEx Express service chosen. A benefit of FedEx One Rate pricing is customers shipping shorter distances can take advantage of more economically priced options.
What FedEx Express U.S. domestic shipping services are available to ship using FedEx One Rate pricing?
FedEx First Overnight®, FedEx Priority Overnight®, FedEx Standard Overnight®, FedEx 2Day® A.M., FedEx 2Day® and FedEx Express Saver®.
Will I get the discount if I use my FedEx account for a FedEx One Rate shipment?
No, additional account discounts do not apply to FedEx One Rate pricing.
Does volume from my FedEx One Rate shipments apply to my earned discount?
Yes. While discounts do not apply to FedEx One Rate shipments, any volume from FedEx One Rate shipments count towards any earned discount structure you may have in place on your FedEx account.
Can I ship via FedEx Ground with FedEx One Rate pricing?
No, FedEx Ground shipping is not available with FedEx One Rate pricing. It is for FedEx Express U.S. domestic package services only.
Can I ship internationally with FedEx One Rate pricing?
No, FedEx One Rate pricing is for FedEx Express U.S. domestic services only.
Do I need a FedEx account to ship using FedEx One Rate pricing?
While you can ship using a FedEx account, it is not required. You can use a credit card online or credit/cash in staffed FedEx locations.
Will there be additional surcharges, like fuel, added to my invoice?
FedEx One Rate pricing includes any applicable fuel, residential and delivery area surcharges. It was developed to provide our customers with predictable, convenient and economical pricing coupled with the same reliable delivery they expect from FedEx. There are additional value-added services, such as signature services and additional declared value over $100, which customers can add for an additional charge.
Does FedEx One Rate pricing include “insurance” or coverage for my package if something happens?
We don’t offer insurance but FedEx One Rate shipping includes declared value of up to $100 for no additional charge. A higher value can be declared for an additional charge. FedEx One Rate shipping is also backed by the FedEx Money-Back Guarantee. For more information about the FedEx Money-Back Guarantee, see Our Services at fedex.com.
Does the FedEx One Rate price include internal packing materials?
No, internal packing materials are not included in the price. Proper packing is required and you will be responsible for that. If you need assistance packing your shipment, you may purchase pack & ship services at FedEx Office for a fee.
Can I track a FedEx One Rate shipment?
Yes, package status can be tracked on fedex.com. For additional information about tracking, go to fedex.com/us/track.
Can FedEx pick up my FedEx One Rate shipment?
Yes, for a $4 on-call pickup fee per package. However, if you have a regular scheduled FedEx Express pickup, FedEx will pick up your FedEx One Rate shipments as part of your normal schedule.
Where can I drop off my FedEx One Rate shipment?
If you print a shipping label using FedEx Ship Manager or FedEx Ship Manager Lite, shipments can be dropped off at any FedEx Office, FedEx World Service Center®, FedEx Drop Box or FedEx Authorized ShipCenter®. To find the location nearest you, go to fedex.com/onerate.
Is there a weight limit for FedEx One Rate shipments?
While the customer does not need to weigh eligible packages, in order to receive FedEx One Rate pricing, shipments must not exceed 10 lbs. for FedEx Envelopes and 50 lbs. for FedEx boxes, paks or tubes. FedEx will confirm the weight of your shipment.
Is there specific packaging for FedEx One Rate pricing?
No, there is not specific packaging for FedEx One Rate pricing. All FedEx Express white packaging can be used, and is free.
Where can I find packaging?
Customers can order packaging via Supplies Online or can pick them up at FedEx Office or FedEx World Service Center locations. Please note that ordering supplies online requires an account number and quantity restrictions may apply based on your FedEx Express shipping history.
How many packaging options are there?
There are twelve FedEx Express white packaging options to choose from, including envelopes, paks, tubes and boxes ranging in size from small to extra-large.
Can I use my own box with FedEx One Rate pricing?
No. Only FedEx Express white packaging can be used with FedEx One Rate pricing.
Where can I learn more about FedEx One Rate shipping?
For more information, go to the FedEx Service Guide
Ready to try FedEx One Rate?
1 Up to 50 lbs in FedEx paks, boxes, and tubes. 10 lbs in FedEx Envelopes.
2 For details on the FedEx Money-Back Guarantee, see Our Services at fedex.com.
3 The two extra-large box sizes do not fit into Fedex Express Drop Boxes.
4 Quantity restrictions may apply based on your FedEx Express shipping history.
5 Interior dimensions round to the nearest 1⁄8".
6 Generally denotes the miles shipments move from origin to destination anywhere in the contiguous U.S. FedEx Express Saver is not available to and from Alaska and Hawaii. Rates as of 01/06/14