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Bill of Lading

Help Options


Help Menu
Click the Help menu at the top of each page to access the following tools:
  • Help with this page – Includes FAQs, specific instructions and additional information for the sections and processes you see on the screen.
  • Interactive Help Guide – Offers a demo, the ability to practice using our applications, assistance during actual transactions, a printable User Guide and “What’s New” information.

Contact FedEx
Refer to FedEx Customer Support for ways to contact FedEx via email, mail, or phone.

Create Bill of Lading


Complete the required information on the Generate a Bill of Lading screen and click Create Bill of Lading to print your BOL.

All required fields are noted with an asterisk (*).
For detailed help with sections on this screen, scroll down, click the following links, or click the Help link at the top of each section –

Shipment Profiles


Shipment Profiles (previously known as templates) are saved profiles that can be used when you send the same LTL (less–than–truckload) freight shipment repeatedly to the same recipient.
  • You can save up to a total of 300 Shipment Profiles for FedEx Express® shipments, FedEx Ground® shipments and FedEx Freight® LTL (less–than–truckload)) shipments.
  • Only FedEx Freight LTL profiles will be available for freight shipments. No FedEx Express or FedEx Ground profiles will be available.

Account Information


Select only one account number. To locate the appropriate account number:
  1. Sort By — choose to sort your account list by company name or account number. After marking the appropriate option, your drop-down menu will be sorted accordingly. Click on the arrow next to the drop-down menu to select an account.
  2. Predictive Typing — type characters directly into the account drop-down menu to narrow your search.

Link an Existing Account
Create a FedEx Freight profile for an existing FedEx Express account or create an Express profile for an existing 9-digit Freight account by clicking the Add an account link. From this page, you have the ability to enable an existing account from your online profile or to enable a separate 9-digit account number.

Once linked, this account will be available in the Select an Account drop-down menu.

Existing 8-digit FedEx Freight accounts will not have the ability to link an existing account and must first be converted to a 9-digit account number to allow this.

For accounts with access to Shipping Administration at FedEx Ship Manager, you can also link accounts via the Administration tab.

Add a New account
Add another FedEx account to the Select an Account drop-down menu by clicking the Add an account link and then selecting the Open a new FedEx account option.

Payment Type / Terms
Review the payment type and terms displayed. To make changes, click the Edit payment link.

Indicate what your relationship is with this shipment:
  • Shipper
  • Consignee (recipient)
  • Third Party

Select the appropriate payment terms:
  • Prepaid shipment will be billed to the shipper or third party
  • Collect shipment will be billed to the recipient
  • Collect / Section 7 Signed – selecting this option will include a section of the BOL allowing the shipper to avoid liability for any shipment charges other than those billed to the shipper at the time of shipment
  • Collect / Section 9 Signed – if all or any part of said property is carried by water over any part of said route, such water carriage shall be performed subject to the terms and provisions and limitations of liability specified by the “Carriage of Goods By Sea Act” and any other pertinent laws applicable to water carriers

From


Sender Information
If you selected shipper as your payment type, the sender’s contact information will be filled out for you. You are required to enter a phone number for the sender. Additionally, you can add the sender’s email address and up to two Shipper ID fields.

If you selected consignee or third party as your payment type, use one of the following options to enter or select the sender’s information:
  • Check the box labeled show contacts associated with this account to filter contacts so only the contacts associated with the selected account are displayed. Select the sender using the Company or Contact name drop-down menus. This feature must be enabled from the Customize tab of the Address Book.
  • Click Select Address from Microsoft Outlook®. This feature must be enabled in the From section on the Preferences screen.
  • Enter all required information for a new sender.

This is a residential address
  • Select this option to indicate that you are shipping from a residence within the U.S. instead of a business address. A residential address is a home or private residence, even if a business is operated from the home.
  • FedEx will automatically check the residential address box if our records indicate the address is a residence. You may choose to deselect the box.
  • There is a charge for pickup from a residence. Please refer to the FXF 100 Series Rules Tariff for more information on residential delivery surcharges

Save sender information
  • Save new sender in address book – Saves a new sender to use for future shipments.
  • Update existing address book entry – Saves updates to the sender information in the Address Book.

To


Recipient information
If you selected consignee as your payment type, the recipient’s information will be filled out for you. You are required to enter a phone number for the recipient. Additionally, you can add the recipient’s email address and a consignee ID.

If you selected shipper or third party as your payment type, use one of the following options to enter or select the recipient’s information:
  • Check the box labeled show contacts associated with this account to filter contacts so only the contacts associated with the selected account are displayed. Select the sender using the Company or Contact name drop-down menus. This feature must be enabled from the Customize tab of the Address Book.
  • Click Select Address from Microsoft Outlook®. This feature must be enabled in the To section on the Preferences screen.
  • Enter all required information for a new recipient.

Perform detailed address check
FedEx will automatically check the recipient address for you. If the address is missing information, a suggested address will be given, or you can choose to use the address as entered. Note – shipping to an incorrect address may result in an address correction surcharge.

This is a residential address
  • Select this option to indicate that you are shipping to a residence within the U.S. instead of a business address. A residential address is a home or private residence, even if a business is operated from the home.
  • FedEx will automatically check the residential address box if our records indicate the address is a residence. You may choose to deselect the box.
  • There is a charge for delivery to a residence. Please refer to the FXF 100 Series Rules Tariff for more information on residential delivery surcharges.

Save recipient information
  • Save new recipient in address book – Saves the recipient for future use.
  • Update existing address book entry – Save updates to the recipient information in the Address Book.

Check Government List of Unacceptable Trading Partners
If you are creating an international shipment, click this option to display the Denied Party Screening Tool, which retrieves potential matches from governmental lists of countries, individuals, companies or other organizations who have had economic and trade sanctions imposed against them.

Third Party


If you would like to bill a third party, check the Bill third party box, and enter all required information for a new third party.

If you know the third party’s FedEx Freight account number, enter it in the Account No. field to bill charges. Otherwise, leave the field blank.

Service Type and Guarantees


Service Selection
Click the appropriate service selection for your shipment. You are required to select either FedEx Freight® Priority or FedEx Freight® Economy for each shipment.

Additionally, you may select optional money-back-guarantee-supported delivery options for your shipment. Note that additional fees and tariff limitations may apply.

Service Overview
  • FedEx Freight Priority when speed is critical to meet your supply chain needs.
  • FedEx Freight Economy for less time-sensitive shipping to meet your budget.

To add one of the money-back-guarantee-supported service options, select from the drop-down menu. Please note that additional charges apply.
  • Close of Business Delivery – delivery by 5:00 p.m. local time on our published delivery day (Upcharge amount to be applied) for both FedEx Freight Priority and FedEx Freight Economy shipments. Note: customers on the FedEx Freight 1000 Rate base qualify for the FedEx supported money-back guarantee at no charge for FedEx Freight Priority shipments.
  • A.M. Delivery – delivery by 10:30 a.m. on the standard due date (upcharge amount to be applied) Note: This service is not available to every ZIP code. You can check ZIP code availability at: http://www.freightam.com/. This service is available for both FedEx Freight Priority and FedEx Freight Economy shipments.

All Services are subject to the terms and conditions provided in the FXF 100 Series Rules Tariff.

Bill of Lading Shipment Details


Shipment Details
Enter as much information as possible about your shipment. Required fields are noted with an asterisk (*).
  • Shipper’s Bill of Lading no. – if applicable, enter a Bill of Lading number for your records
  • Purchase Order number – if applicable, enter a PO number for your records
  • Description – select a saved BOL line item or enter descriptive information about each piece of your shipment. To add internal reference information, click Add Reference and enter additional details in the reference field.
  • HazMat – check this box if your shipment contains hazardous materials. Note – you will be required to enter an emergency contact name and phone number.
  • Handling Units (Moveable pieces) – let us know the number of primary handling units in the total shipment, select the packaging type that best describes your shipment, and enter the total number of pieces included in the shipment
  • Weight – select the unit of measure for your shipment (default measurement is lbs) and enter the total weight of the shipment
  • Class – let us know the class designation for your shipment, between 50 and 500. For assistance determining your shipment’s class designation, please use the LTL Freight Classification Tool or contact Customer Service at 1.866.393.4585. Be sure to note each commodity separately.
  • Dimensions – select the unit of measure for your shipment (default measurement is inches), then enter the length, width, and height of the shipment. Alternatively, you can enter cubic volume by clicking the Switch to cubic volume link. To use a dimension profile saved earlier or to create a dimension profile for use later click the Access dimension profile link.
  • NMFC – enter the National Motor Freight Classification item number here. For help determining your commodity classification number, please contact Customer Service at 1.866.393.4585.
  • Save item – to save a line item for future use, check the Save item box associated with the line you would like to save. Your BOL line item will be saved once you create your Bill of Lading.
  • Delete row – Use the delete row link to delete rows that need to be removed from your shipment.

Add row
Use the add row button to add additional goods to your shipment.

Total handling units
Add the number of handling units in your shipment and enter the total.

Total weight
Displays the sum of the weights of each row in the shipment detail table.

Hazmat Contact Name
When sending hazardous materials, an emergency response provider person name or contract number is required.

Hazmat Contact Phone
When sending hazardous materials, an emergency phone number is required.

Additional Options


Let us know if any additional services are required for your shipment by checking each applicable option. You may select a maximum of 10 additional service options. Options include:
  • Food
  • Poison
  • Over-sized / Extreme length
  • Limited access pickup or delivery
  • Do not stack pallets
  • Top load only
  • Liftgate at pickup or delivery (select prepaid or collect)
  • Inside pickup or delivery (select prepaid or collect)
  • Call before delivery. Do not break pallet down.

All Services are subject to the terms and conditions provided in the FXF 100 Series Rules Tariff.

Special Instructions
Enter additional details you would like the driver and freight handlers to know about your shipment.

COD (Collect on Delivery)
Select this option to authorize FedEx to accept the payment type specified from the recipient at the time of delivery. The collected amount is then forwarded to the shipper. Designate whether the COD fee will be prepaid or collect.

Use one of the following options to enter or select the remittance contact information:
  • Select the remittance contact using the Remittance address drop-down menu.
  • Enter all required information for a new recipient.

Perform detailed address check
FedEx will automatically check the recipient address for you. If the address is missing information, a suggested address will be given, or you can choose to use the address as entered. Note – shipping to an incorrect address may result in an address correction surcharge.

International Broker


Broker Select: (International Only)
Click Add contact information for your international freight broker to identify the broker to use for this shipment. Enter all required contact information for your shipment broker.

Broker information is required for shipments moving to or from Canada or Mexico.

International Customs Documentation


The following customs documents are the most commonly used for international shipments.
  • Commercial Invoice
    The Commercial Invoice is the most common document required for clearing your shipments through customs. It is typically required for shipments of non-document commodities, but this varies by country, size, weight, quantity and value.

    If you want to create a Commercial Invoice online in FedEx Ship Manager®, follow the steps below. For additional help, go to FedEx Document Preparation Center or call FedEx International Customer Service at 1.866.393.4685 for information. Your own commercial invoice is the preferred format if it contains specific information. FedEx can provide a form you can copy onto your letterhead.

    To create a Commercial Invoice online:
    1. Select Create Commercial Invoice Online.
    2. Select the Terms of Sale, the point at which sellers have fulfilled their obligations so the goods are said to have been delivered to the buyer. Terms of Sale options include:
      • Free Carrier (FCA/FOB): Free Carrier at a named port of export. The seller quotes the buyer a price that covers all costs up to and including delivery of goods aboard an overseas vessel (e.g. airplane).
      • Carriage Insurance Paid (CIP/CIF): Carriage Insurance Paid to a named overseas port of disembarkation (i.e. import). The seller quotes a price for the goods including insurance plus all transportation and miscellaneous charges to the point of disembarkation from the vessel.
      • Carriage Paid To (CPT/C&F): Carriage Paid To is the named overseas port of disembarkation (i.e. import). The seller quotes a price for the goods that includes the cost of transportation to the named point of import. The cost of insurance is left to the buyer's account.
      • Ex Works (EXW): The price quoted applies only at the point of origin and the seller agrees to place the goods at the disposal of the buyer at a specific place for a specific period of time. All other charges are to be assumed by the buyer.
      • Delivered Duty Unpaid (DDU): The seller fulfills his obligation to deliver when the goods have been made available at the named place. The seller bears the costs and risks involved in bringing the goods to that place but not the costs and risks of clearing customs.
      • Delivered Duty Paid (DDP): The seller fulfills his obligation to deliver when the goods have been made available at the named place in the country of importation. The seller has to bear the risks and costs -- including duties, taxes and other charges -- of delivering the goods.
    3. Select the Shipment purpose from the drop-down menu. This information prints on the Commercial Invoice.
      • Gift: Any shipment containing articles to be given as an unsolicited gift, from one private individual to another private individual, which are not being shipped by a business nor consigned to a business.
      • Sample: Any shipment containing articles which are sent free of charge that have been marked or mutilated or otherwise made unsuitable for sale or use except as commercial samples, being shipped with the view of soliciting an order or as a mock-up to furthering an existing order from the foreign entity.
      • Return and Repair: Articles being shipped for repair or articles previously exported for repairs which are being returned following the repair.
      • Personal Effects: Any shipment containing used personal articles such as unaccompanied baggage and household goods being shipped for relocation.
      • Sold
      • Not Sold
    4. Click Additional invoice information to enter additional optional shipment charges, special instructions and reference information to print on the Commercial Invoice. Please note that the additional charges entered in these optional fields are charges added by the sender and are not related to FedEx charges.
    5. Review Additional options.
    6. Complete the Commodity Information section.
    Importer of Record
    If the recipient is not the Importer of Record, click The Recipient is not the Importer of Record and enter the required information. The Importer of Record is the party identified to customs or other regulatory agencies for clearance as the importer of an international shipment. Generally, the Importer of Record is the recipient.

    Customize
    Print the Commercial Invoice on company letterhead by selecting the available checkbox. Print an uploaded signature on the applicable customs documents by selecting the available checkbox. Only available for printing on customs documentation if applicable. Edit/upload company letterhead and signature images by clicking on the associated edit/upload link.

  • Certificate of Origin
    For shipments destined from the US, as the exporter you may verify or validate claims made on a shipment regarding the country of origin by selecting Certificate of Origin. When the Certificate of Origin is a required document, it must be prepared by the exporter and it must be notarized and validated by the locally designated agency in order to be acceptable and valid. In most instances, the original Certificate of Origin must be attached to the outside of the shipment. Refer to the FedEx Service Guide for more information about the Certificate of Origin.

    NAFTA Certificate of Origin
    (U.S., Canada, Mexico, and Puerto Rico Shipping Only)
    • For shipments destined to the U.S. or Puerto Rico from Canada or Mexico, that have a total value of USD $2,500 or more, you may declare that the shipment is governed by NAFTA by selecting Create NAFTA Certificate of Origin. The NAFTA Certificate of Origin can be printed for manual completion or completed online through FedEx Global Trade Manager. Refer to the FedEx Service Guide for more information about the NAFTA Certificate of Origin.
    • For shipments destined to Canada from the U.S., Puerto Rico or Mexico, that have a total value of CAD $1,600 or more, you may declare that the shipment is governed by NAFTA by selecting Create NAFTA Certificate of Origin. The NAFTA Certificate of Origin can be printed for manual completion or completed online through FedEx Global Trade Manager. Refer to the FedEx Service Guide for more information about the NAFTA Certificate of Origin.
    • For shipments destined to Mexico from the U.S., Puerto Rico or Canada, that have a total value of US $1,000 or more, you may declare that the shipment is governed by NAFTA by selecting Create NAFTA Certificate of Origin. The NAFTA Certificate of Origin can be printed for manual completion or completed online through FedEx Global Trade Manager. Refer to the FedEx Service Guide for more information about the NAFTA Certificate of Origin.


    Additional Options
    • Shipment contents require an Electronic Export Information/Shipper’s Export Declaration, US Department of Commerce Export License or an ITAR exemption (U.S. export shipments only) Electronic Export Information (EEI), formerly known as Shipper's Export Declaration (SED), is used for compiling official U.S. export statistics and to enforce U.S. export laws. Keep copies of all relevant documents related to your EEI filing for at least 5 years from the date of export (if other regulatory agencies have recordkeeping requirements that exceed this, then those requirements prevail). Refer to EEI Tools and Information for more information. EEI requirements
      EEI filing is required for certain export shipments from the U.S, Puerto Rico or the U.S. Virgin Islands when a shipment contains any single commodity that is valued greater than US $2,500, when it requires an export license or permit, or when it is subject to International Traffic in Arms Regulations (ITAR). Refer to About EEI for detailed requirement information.

      File an EEI/SED
      Select Shipment contents require an Electronic Export Information/Shipper’s Export Declaration, US Department of Commerce Export License or an ITAR exemption, then select one of the following EEI filing options:
      • I will file using AES Direct: Select this option if you want to self-file your EEI. Refer to AES Direct below for more information.
      • FedEx is my EEI/SED Agent: Select this option to have FedEx act as your authorized agent and file the EEI for you. Refer to FedEx Export AgentFile® below for more information.
      • I have already filed or will file Post Departure: Select this option if you have already filed or will file your EEI after departure. Choose the AES citation type and enter your AES citation number. Refer to AES Citation Types and Formats below for more information.
      I will file using AES Direct
      Choose this option to self-file the EEI.

      You must first register with the U.S Census Bureau’s Automated Export System (AES) at www.aesdirect.gov. The AES is the electronic way to file directly to U.S. Customs. For detailed information, refer to the U.S Census Bureau's website. at http://www.cbp.gov/xp/cgov/trade/automated/aes/.
      Step 1: Select the checkbox to indicate that the contents of your shipment require an Electronic Export Information/Shipper’s Export Declaration, US Department of Commerce export license or an ITAR exemption.
      Step 2: Choose EEI Filing Option I will file using AES Direct from the AES citation type dropdown.
      Step 3: Click Submit EEI to AES weblink to enter the AES government site. (Note: You can skip steps 3-8 if your company has been granted Post Departure privileges.)
      Step 4: Click Continue to access the web-based AES Direct application. Clicking Cancel will return you to FedEx Ship Manager® at fedex.com.
      Step 5: Enter your user ID and password to gain access to the AES Direct application. The sender, recipient and commodity information will transfer from FedEx Ship Manager into AES Direct.
      Step 6: Complete the other required information and then click Check and Send. A "SUCCESS" message will pop up when the EEI has is successfully submitted, but wait for AES to return the Internal Transaction Number (ITN) before returning to FedEx Ship Manager. The ITN will be returned via email or you can use the RETRIEVE feature in AES Direct to get the ITN.
      Step 7: Once you receive the ITN, return to FedEx Ship Manager and select Pre-Departure ITN in the AES citation type dropdown.
      Step 8: In the rare event that the government’s AES system is down for any extended period of time and you are unable to receive your ITN in a timely manner to complete your shipping transaction and AES has advised that the Downtime citations can be used, you may select AES Downtime in the AES citation type dropdown and enter the AES Downtime Citation instead of the Pre-Departure ITN in the AES citation field. However, the EEI filing must be completed and an ITN returned as soon as AES is up and running again. The AES Downtime Citation is entered in this format “AESDOWN NNNNNNNNNXX MM/DD/YYYY” (NNNNNNNNNXX = EIN + suffix , MM/DD/YYYY = Date of Departure). Refer to AES Citation Types and Formats below for more information.
      Step 9: If you skipped steps 3-8 and your company has been granted Post Departure privileges, choose Post Departure for your AES citation type.
      Step 10: In the AES citation field enter the Post Departure Citation in this format “AESPOST NNNNNNNNNXX MM/DD/YYYY” (NNNNNNNNNXX = EIN + SUFFIX, MM/DD/YYYY = Date of Departure). Refer to AES Citation Types and Formats below for more information.
      Note: Regulations require that you retain your EEI records for 5 years from the date of export.
      Step 11: When all required information is complete for both the EEI section and the shipment, click Ship to continue.

      FedEx is my EEI/SED Agent
      Choose this option if you want FedEx to act as your authorized agent and file the EEI for you.


      Step 1: Select the checkbox to indicate the contents of your shipment require an Electronic Export Information/Shipper’s Export Declaration, US Department of Commerce export license or an ITAR exemption.
      Step 2: Choose EEI/SED Filing Option FedEx is my EEI/SED Agent from the AES citation type dropdown For more information about FedEx Export AgentFile, refer to EEI/SED Tools and Information.
      Step 3: You will now be transferred to the FedEx Shipper’s Electronic Export Information page on fedex.com.
      Step 4: Complete and submit the required information on the FedEx Shipper’s Electronic Export Information pages. After successfully submitting the EEI, you will receive two emails. One email confirms that FedEx has received your EEI record and provides a Shipment Reference # (SRN) for that submission. A second email with the ITN will be sent later after the record is submitted from FedEx to AES and FedEx receives back the ITN from AES.
      Step 5: When you have the ITN, return back to FedEx Ship Manager and select Pre-Departure ITN in the AES citation type dropdown.
      Step 6: Enter the ITN in the AES citation field. Note: Foreign Trade Regulations require that you retain your EEI records for 5 years from date of export (if other regulatory agencies have recordkeeping requirements that exceed this, then those requirements prevail). We suggest that you print your EEI records for your record retention. These EEI records are retained in the FedEx Agent File application on fedex.com for 45 days under “Your EEI Filing Activities”. Any request for copies of records greater than 45 days old must be made to the EEI Operations at 1.866.352.3252. Refer to AES Citation Types and Formats below for more information.
      Step 7: When all required information is complete for both the EEI section and the shipment, click Ship to continue.

      I have already filed or will file Post Departure
      Choose this option if you have already filed and have a Pre-Departure ITN or if you have been granted Post Departure privileges and will file later within the allotted timeframe.
      Step 1: Select the checkbox to indicate the contents of your shipment require an Electronic Export Information/Shipper’s Export Declaration, US Department of Commerce export license or an ITAR exemption.
      Step 2: Choose EEI Filing Option I have already filed or will file Post Departure.
      Step 3: For your AES citation type choose Pre-Departure ITN if you have already filed, or choose Post Departure if your company has been granted Post Departure (formally known as Option 4) privileges and will file later within the allotted timeframe.
      Step 4: In the AES citation field, enter the Pre-Departure ITN or the Post Departure Citation in this format "AESPOST NNNNNNNNNXX MM/DD/YYYY" (NNNNNNNNNXX = EIN + SUFFIX , MM/DD/YYYY = Date of Departure). Refer to AES Citation Types and Formats below for more information.
      Step 5: When all required information is complete for both the EEI section and the shipment, click Ship to continue.

      No EEI/SED is required
      Select No EEI/SED is required if your shipment does not require an EEI based on an FTR (Foreign Trade Regulations) exemption (for U.S. export shipping only). Then select the FTR (Foreign Trade Regulations) citation that exempts your shipment from EEI filing. View the FTR chart for a list of FTR codes and explanations.

      AES Citation Types and Formats
      • Pre-Departure ITN
        Select this citation type if you have an AES Pre-Departure Proof of Filing citation and enter the associated number. The ITN represents an Authorization to Ship issued by the U.S. Government's AES.
        Format AES XYYYYMMDDnnnnnn.
        AES X: Standard in all entries
        YYYYMMDD: The date that AES received the EEI record and issues the approval for shipment. This cannot be a future date.
        nnnnnn: The six-digit number assigned by the U.S. Census Bureau when filing an EEI.
      • Post Departure Select this citation type if you have a Post Departure Proof of Filing citation.
        Format: AESPOST nnnnnnnnn00 mm/dd/yyyy or AESPOST nnnnnnnnnaa mm/dd/yyyy
        AESPOST: Static and upper case.
        nnnnnnnnn00 or nnnnnnnnnaa: The first nine characters are the numeric EIN specific to the shipper and the last two characters are an alphanumeric EIN suffix.
        mm/dd/yyyy: The month, day and year that shipment is to be exported.
      • AES Downtime Select this citation type if you have an AES Downtime Proof of Filing citation.
        Format: AESDOWN nnnnnnnnn00 mm/dd/yyyy or AESDOWN nnnnnnnnnaa mm/dd/yyyy
        AESDOWN: Static and upper case.
        nnnnnnnnn00or nnnnnnnnnaa: The first nine characters are the numeric EIN specific to the shipper and the last two characters are an alphanumeric EIN suffix.
        mm/dd/yyyy: The month, day and year that shipment is to be exported.
    • Destination Control Statement (DCS)
      Under the Department of State, International Traffic in Arms Regulations (ITAR), shipments must have the appropriate Department of State DCS on their labels and associated documents. There are two types of Destination Control Statements: the Department of Commerce DCS and the Department of State DCS.
      • Department of Commerce DCS: For shipments that are controlled by the Department of Commerce and are outbound from the U.S., Puerto Rico and Virgin Islands to the rest of the world, the Department of Commerce DCS should appear on the labels and associated documents. This statement reads: These commodities, technology, or software were exported from the United States in accordance with the Export Administration Regulations. Diversion contrary to United States law is prohibited.
      • Department of State DCS: For shipments that are controlled by the Department of State and are outbound from the U.S., Puerto Rico, and Virgin Islands to the rest of the world traveling under an ITAR (International Traffic in Arms Regulations) exemption or ITAR license, the Department of State DCS should appear on the labels and associated documents.
        This statement reads: These commodities are authorized by the U.S. Government for export only to authorized countries for use by the specified end-user. They may not be transferred, transshipped, or otherwise disposed of in any other country, either in their original form or after being incorporated into other end-items, without prior approval of the relevant U.S. government agency.

    Shipping Advisories
    If there is an advisory related to your shipment, it will appear in this module.

    Commodity Information
    Commodity entry is required for customs documents generated by FedEx.

    Manage/Import Profiles
    Click this option to access your Commodity Database. You can upload up to 500 commodities to this database and manage them with advanced sorting and grouping capabilities.

    Add a Commodity
    You can add up to 99 separate commodities to your shipment. In the Commodity Summary, select an existing commodity from the commodity drop-down menu or click Add new commodity. Add or edit the commodity information then click Add this commodity.

    Edit a Commodity
    Select the commodity in the Commodity Summary table and click Edit. Edit the commodity information then click Update this commodity.

    Commodity Information
    • Commodity Description: Enter a description that best defines your commodity.
    • Unit of Measure: Select the unit of measure used to describe one unit of the commodity item (e.g., pieces, dozen, pair).
    • Commodity Weight: Enter the weight of the commodity and indicate how it is calculated. The drop-down menu defaults to As totals. For example, if you are shipping a dozen pair of shoes that weigh 2 lbs. per pair, enter a total weight of 24 lbs. and leave the default calculation of As totals, or enter a per-pair weight of 2 lbs. and select Per unit.
    • Customs Value: Enter the value assigned to the commodity and indicate how it is calculated. The drop-down menu defaults to As totals. For example, if you are shipping a dozen pair of shoes valued at $100 per pair, enter a total value of $1,200 and leave the default calculation of As totals or enter a per-pair value of $100 and select Per unit.
    The customs value is the transactional or sale price for the contents of the shipment if it is being sold. If the shipment is not being sold, the customs value should be the fair market value. The fair market value is the price that a seller would get from a buyer for the contents of the shipment if it were to be sold on the open market. Nominal values are not acceptable for customs and can lead to customs fines and/or seizure of the shipment.
    Note: If you want to convert the value from a foreign currency utilizing the Interbank rate, click the Currency converter icon next to the Customs Value drop-down menu. This tool should be used as a guide only.
    • Country of Manufacture: Select the country where the commodity was originally manufactured or produced.
    • Harmonized Code: Enter the harmonized code for the commodity. If you do not know the harmonized code for your commodity, click Find code. Follow the instructions for finding the harmonized code associated with your commodity. For U.S. exports, the 10-digit code can be either a Harmonized number or the Schedule B Commodity Number.
    Entering a proper harmonized code allows FedEx to help you determine the necessary customs documentation as well as make a more accurate duty and tax estimate. The Harmonized Commodity Description and Coding System is an international standardized system developed and maintained by the World Customs Organization (WCO) to uniformly classify traded products.
    • Export license Number and Expiration Date: To display these fields, click Additional commodity information (optional) then enter the export license number and its expiration date (MMDDYYYY). An export license is a government document authorizing the export of specific goods from a particular origin country in specific quantities to a particular destination.
Delete a Commodity
Select the commodity from the Commodity Summary, and click Delete. The commodity will be removed from your shipment.

Save/Update a Commodity
Select Save/Update Commodity Profile to save a new or updated commodity in your commodity database. Please note that to manage your Commodity Profiles Database, you should click the Manage profiles link located at the top of the Commodity Summary. You can add up to 500 commodities to your database.

Adjust the Shipment Weight and Total Carriage Value
In the Total Shipment Details section, the Total Weight and Total Carriage Value fields reflect the information you entered in the Package & Shipment Details section. Please note that the total weight of all commodities shown in the Commodity Summary must not be greater than the total weight of the shipment.

Declared Value


Where your shipping rate is dependent on the value of your shipment, you must indicate in writing the agreed upon declared value of the property. This module is optional for domestic shipments and required for international shipments.

For international shipments, enter the total customs value of the shipment.

Enter the declared value of the shipment per unit of weight of your shipment, i.e. $30 per pound.

Indicate whether the items shipped are new or used/reconditioned. When shipping new items, you may request additional Excess Liability Coverage, up to $500 per pound per package. Note that excess liability charges may apply. Please refer to FXF 100 Series Rules Tariff, item 420 for carrier liability coverage.

Schedule Pickup


  1. Select this option if you do not have a regularly scheduled pickup at your location.
  2. If you entered shipper as your payment type, the pickup address will be filled out for you. You must also enter who requested the pickup and a phone number and email address for the pickup contact. If you entered consignee as your payment type, enter the pickup address information. Third party accounts for FedEx Freight cannot be used to schedule a pickup.
  3. Enter or select the date of your pickup. Please note that only those days that qualify for pickup of your shipment can be selected on the calendar. If the date you need is not available, call FedEx Customer Support at 1.866.393.4585 to schedule your pickup.
  4. If needed, make any changes to shipment detail information and fill in the Pickup special instructions field.

Use an already scheduled pickup at my location
  1. Select this option if you are a FedEx account holder who has already scheduled a previous on-call pickup request on fedex.com. Please note: FedEx Express, FedEx Ground, and FedEx Express Freight pickups must be scheduled separately.
  2. If you entered shipper as your payment type, the pickup address will be filled out for you. You must also enter who requested the pickup and a phone number and email address for the pickup contact. If you entered consignee as your payment type, enter the pickup address information. Third party accounts for FedEx Freight cannot be used to schedule a pickup.
  3. Enter or select the date of your pickup. Please note that only those days that qualify for pickup of your shipment can be selected on the calendar. If the date you need is not available, call FedEx Customer Support at 1.866.393.4585 to schedule your pickup.
  4. If needed, make any changes to shipment detail information and fill in the Pickup special instructions field.

Schedule a pickup later
To schedule a pickup after creating your Bill of Lading, select Schedule a Pickup from the Freight section of the Ship tab at fedex.com or call FedEx Customer Support at 1.866.393.4585.

Managed scheduled pickups
To view, edit, cancel or print your scheduled pickups outside of FedEx Ship Manager, select Schedule a Pickup from the Ship tab at fedex.com. Refer to Schedule a Pickup for help with this feature.

Send Notifications and Documents


  1. Select this format type for your email notifications.
    • HTML format supports various fonts, colors and active links.
    • Text format supports all email applications but does not support bold, colored fonts or links.
    • Wireless format is a shortened email with a maximum of 110 characters and does not support bold, coloredfonts or links.
  2. Enter email addresses for the shipper, consignee and two additional contacts, then select the email language for each from the drop–down menus.
  3. Check each notification type you would like to send:
    • Tendered notifications indicate when FedEx has picked up a shipment.
    • Exception notifications indicate any exceptions that may cause a delivery delay.
    • Pickup notifications indicate that the pickup has been successfully scheduled.
    • Delivery notifications indicate that the shipment has been delivered.
  4. Check each document type you would like to send:
    • BOL sends a copy of the Bill of Lading.
    • Label sends a copy of the shipping label.
    • Trade docs (international shipments only) sends copies of FedEx–generated customs documentation.
  5. To add a personal message to your email notifications, click Add a personal message and enter up to 120 characters. A personal message is not available for the Wireless format or non–English characters.

Get Rates and Transit Times


The Get Rates and Transit Times section displays the estimated shipping costs and transit times for your shipment. The rate quote you receive may be different from the billed charges for your shipment based on actual weight, dimensions and other shipment details. For information on how shipping charges are calculated, please refer to the FXF 100 Series Rules Tariff.

To get rates and transit times outside of FedEx Ship Manager, select Get Rates and Transit Times found underneath the Ship tab in the Freight section. Refer to Get Rates and Transit Times for help with this feature. Your quote is based on rates associated with the account selected in the account information module and includes any applicable discounts.

Select a service
Click the service and proceed with completing your shipment. The Service type and Guarantee fields in the Service and Guarantees section display your updated selections.

Print the rate details
Click the print icon to print the rate details.

Complete Your Shipment



Shipment Profiles
Use one of the following options to save your information to use for future shipments:
  • Select Create a Shipment Profile to store the shipment information as a Shipment Profile to use for future shipments. Enter a unique profile nickname.
  • Select Save changes to My Shipment Profiles if you used a Shipment Profile and made updates you want to save.
  • Select Save as a new profile in My Shipment Profiles if you used a Shipment Profile and want to save the information to a new profile. Enter a unique profile nickname.


Note: When you use a Shipment Profile, you may enter additional information needed for your shipment or make changes to the profile information before processing the shipment. Refer to Shipment Profiles for more information.

Print terms and conditions with Bill of Lading
Select this option to print terms and conditions with your Bill of Lading.

Prepare BOL using VICS format
Select this option to create a Voluntary Interindustry Commerce Standards (VICS) Bill of Lading.

Prepare Shipping Labels
To simplify your packaging process, you can print shipping labels that correspond to your Bill of Lading for each piece of your shipment.

Please note the number of labels needed (up to a maximum of 500) and select the position on the page you would like to start printing your labels from. Your shipping labels will be available to print along with your final Bill of Lading.

Create Bill of Lading
Click Create Bill of Lading to complete your shipment.


This information is provided to you and its use is subject to the FedEx Automation Agreement under which you obtained or have been authorized to use FedEx Ship Manager® at fedex.com. No warranties are extended and all warranties, including without limitation, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED, regarding this information. Any conflict between this information and the Automation Agreement, or transportation agreement between you and FedEx, or between this information and the FedEx Service Guide and FXF 100 Series Rules Tariff will be governed by the Automation Agreement, the transportation agreement and the FedEx Service Guide and FXF 100 Series Rules Tariff, in that order. Your use of this information constitutes your agreement to these terms.

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