Take Back Loyalty with FedEx® Returns

95% of online shoppers would shop again with a retailer who provided a satisfactory returns experience.*

Simplify your process to make product returns easier for both you and your customers.

Create a return label

  • FedEx customer packing a return

How can our returns portfolio help you?

From automated returns platforms to advanced, fully integrated returns technology, we have something to help every business improve their returns process.

Check out this video to see how we can help you.

  • Return Shipping Options for Businesses of All Sizes
  • FedEx customers discussing advanced returns technology

Build returns efficiency

Inbound deliveries don't have to be more complicated than outbound. With our advanced returns technology, customers can initiate returns right from your website.

Learn more about returns technology

  • FedEx delivery van driving over a bridge

Keep returns moving

Our transportation services allow for quick returns — making it easy to track items in transit, minimize lost inventory, reduce wasted time, and get your products back online for resale.

View convenient return options

  • FedEx customer using laptop

Make customers happy

Every step of the buying process should focus on giving customers what they want. Returns are no different. We make it simple for customers to return your products — and in the end, it's your business that looks good.

Make returns simple for customers

Want to improve your entire supply chain?

From warehousing to returns, FedEx Supply Chain provides solutions for your entire logistics process.

Optimize your supply chain

Specialized returns

Find returns solutions for your industry.

Grow a small business with returns

Get tips for improving product returns (and your business) at the FedEx® Small Business Center.

Grow with returns

*“Making Returns a Competitive Advantage.” Narvar. Consumer Report. June 2017.