Welcome to the Customer Protection Center

FedEx strives to provide a safe, secure online environment for our customers. The Customer Protection Center provides information about how FedEx works to help protect you and how you can protect yourself.

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Report Fraud

If you come across suspicious websites that pretend to be FedEx or if you have received fraudulent emails, forward suspicious messages to abuse@fedex.com.

If your interaction with the website resulted in financial loss you should contact your bank immediately.

Consider contacting the Internet Crime Complaint Center (IC3) or your state Attorney General’s office.